If I could do 0 stars I would. Management charged me extra and there was no solution. You think when you call corporate they would be helpful but they did not figure out a solution. Basically I got charged for a full stay on the card I put online. But when I checked in I was told I can use my other card to pay for the rest of the $115 I had to pay. But the hotel only sees the card that was on file charged. How convenient? Now I am lost out of $115 because some the hotel that makes way more money then me has it in there system lost.! Also breakfast was the same and the biscuits were hard.
Reply to owner: The proof is in my bank statements from both of my banks. I will continue to tell the truth! As I have not been refunded yet. $115.36 I am shorted.
Extra reply: So also please be careful as there system will probably not show you that you was charged if you try to use another card. They are also owned separately which is a problem when trying to look into the system. Only them and not corporate can see there...
Read moreWhat a dump. The entire facility was in disrepair. Elevators not working,AC noisy not cooling room, ROACHES in the bathroom and the refrigerator. |The sheets were clean but the floors in the bathroom were worn and filthy. |Front dest staff was wonderful and gave best restaurant recommendation (Bozos Seafood) |The pictures of hotel must have been fifteen years ago. |Guest were drinking smoking till late hours in the entrance. Garbage containers overflowing with trash (cans, bottles) We felt unsafe.|At best this is a $55~$65 a night not $109|We got out at 03:30 AM spent 6 hours. I...
Read moreHotel Front Receptionist was amazing! Mr Dirsham (hope I'm pronouncing that right,lol) is very polite and courteous. He went above and beyond to ensure I still had my rooms being we checked in extremely late due to unforseen occurrences. Hotel is nicely renovated with spacious clean comfortable rooms. Especially for the price. I didn't know what to expect being the rates was so low. I'm very much impressed and would recommend anyone that's coming to the area or just passing through to book with them. I definitely...
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