I would just love to say THANK YOU to the owners of the KOA Toccoa!!! My friends and I made reservations several months ago, to stay at this location during the last weekend of October. I had requested that if there was the chance of a slightly early check in on our arrival day, that we might be able to do so. The lady I made the reservation with said that if a site was open upon our arrival we should not have a problem! This was great because the person bringing our RV to set us up, needed to get back home (~2 hrs away) so he would not be late for work. Fast forward... the evening before our arrival I received a call to welcome us! How nice!!!! However, when I mentioned again about the early arrival and hopeful open site, I was told they absolutely could not accommodate us, because they were fully booked with no sites available the following day for us to check in until 2p. I understand policies!!! But, I explained the set up situation and offered to even pay for early check in ($10, the same as I did the last time we stayed here), but was once again told there would be no available sites. The staff member said she would see if there were any other options and call me back. When I got the call back I was then told that I could pay for an extra night to insure that we could check in anytime! But it would be $80!!! When I questioned this, saying that this means there ACTUALLY IS AVAILABILITY for early check in, I was told my reservation was being cancelled and I would be banned from this KOA location forever!!!! But I was told to try WATERSIDE RV RESORT 3 miles away....the night before my trip that was planned many months ago!!! I just want to say THANK YOU KOA TOCCOA for closing this door to you, and opening a new door for WATERSIDE!!! The experience there this weekend was SUPERB and you do not have to ban me....I would NEVER stay at your location again anyway! Too bad your owners/staff don't like being called out on your lies, and trying to nickle and...
   Read moreWe had such AMAZING service that I could not pass up the chance to review this place. It seems these days that good customer service is a thing of the past. My husband and two children went to KOA Holiday in Blue Ridge Ga last week-end. We parked our camper at the gate to check-in and for some reason our truck would not start. Jim pulled up his personal truck to charge my husband's battery. He took us to our campsite, helped my husband back in to our spot and went through the water, electric, sewer, and cable hook up. He personally delivered 3 loads of wood for our fire and a bag of ice. Then my son asked if we could watch the Braves. We didn't have a cable long enough. Jim went all the way to Walmart and bought us a cable...this is absolutely the truth. Him and his wife Jayne are two of the kindest people that I have met in a long time.
Our spot was right on the Toccoa River. My husband was in fishing heaven. The facility has a pool, corn hole boards, horse shoes, basketball, tether ball, laundry facility, dog park, walking trails, and much more. Our site had a glider, chairs, and a grill. They have a stocked store with everything you need. I even bought all the stuff to make smores and my husband bought fishing essentials.
The next most important thing for me though was the bathrooms were SPOTLESS. We have stayed at several campgrounds and the bathrooms were so filthy it made me cringe.
My children said this was the best camping spot we have been to and they are already begging to go back. We will definitely be going back...next time with our kayaks!
Jim and Jayne, you made our stay so...
   Read moreI made a reservation and paid for a campsite in advance for a girls camping trip. We drove over 15 hours in rain to get to this KOA to be safe and relax for the night. There were accidents on the road that took us longer to arrive during office hours. I called and checked in partially over the phone and explained our situation. We got there after the office closed and ringed the bell to meet with the camp hosts. They were nice at first. Finally after a long day we were set up and trying to start a fire with the wet firewood they sold us for $9.00 a bundle. Then they asked us if we had a tent. I said no, we are SUV camping. People can van camp though? They strictly said there is no car camping. I said can you tell me why? They had no answer. I said we are 2 girls traveling alone and it makes us feel safer to sleep in an suv. Then the camp hosts said you can go buy and tent, set it up and sleep in your car. After many long hours we are forced to go to a Walmart to buy a $70 tent to set up in the dark and rain and pretend to sleep in it?? We got back and the gates were closed. We couldn't even get a refund. How can discretion not be used in a situation like this. We are not squatters, but people who made reservations in advance that paid and tried to do the right thing. Shame on you. The rest of our trip was at state parks where we were welcomed and felt much safer. I will never stay at a KOA again or reccomend it to...
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