JFK INN- Hotel JFK Airport New York — Hotel in New York

Hi guys I usually don’t do reviews but I have to with this hotel so I was flying back from Europe an 8 hour flight keep in mind and booked this hotel days in advance they took my money so that money was missing from my account I talked with my booking agency to confirm it was not there fault and was told it was on the hotels fault. So what happened was they took my money days in advance, accepted my reservation, so it was confirmed I’ll have a room waiting for me, then they ended up refunding my money back to the booking agency the day of my reservation literally 5 hours before my flight was landing and I would be coming to the hotel to my room. Then obviously as everyone knows takes days to get that money back to your bank account therefore you’re out of that money for period of time. As well as having to try find hotel on the spot which as everyone knows is not easy to do near airport. What I can assume is I was getting a good deal on my room however someone else was paying more so they decided to refund me back and take the person paying more DO NOT GIVE THIS HOTEL YOUR MONEY because they might leave you stranded at airport hours before u arrive at there hotel they are not safe to book with as they are unreliable and steal peoples money so if your getting low price on room might as well not book with them because there going to cancel your reservation 3-5 hours before you arrive at there hotel your better off going to near by hotels by them pay little more and get better service and a nicer stay, trash service and a trash hotel I hope this helps people not have go through what I had to it was awful. There’s reason this hotel has so many bad reviews because it really is a...

Astonishingly terrible property. 1st room was in the basement of the building and had obvious water damage. The room stunk of mildew and the air was stale and humid.

I complained to the front desk and was given the room directly next door. The 2nd room had the same problem.

Went back to the front desk. They sent me to the third floor this time. The door was wide open as I approached my room which was odd. I soon realized it was because they were trying to get the smell of smoke out of the room. It stunk like burnt paper.

Smoke detector was not working which was funny because earlier in the office I observed a sign stating that if you really wanted a smoke detector you could get a "portable" one for your room.

Ceiling of the room had exposed wiring and when I went to exit the hotel the doors were locked so there's only 1 way to enter and leave the property.

While in the lobby there was another customer unhappy with their room. She asked for a refund because in her words the room was disgusting the staff laughed at her and said no. She was then told that giving refunds is no way to run a hotel business.

I was able to get a refund through the website I used to book the room only because the hotel had so many previous complaints.

Oh and the free shuttle. Well it doesn't actually take you to your terminal. You get dropped off at the air train which luckily runs often but costs $7 to use.

I have never seen a business operate in such a blatantly dishonest and unsafe manner. Hopefully they can either get their act together or...

The check in was easy, after getting my key key I was directed down stairs into the basement to find my room, the halls smelled moldy and horrible. Once I opened my room and walked in I knew I had make a terrible mistake. The room was nothing like the pictures, the carpet was stained and filthy, large pieces of the popcorn ceiling were peeling off and hanging. The room was freezing and I found the heater only blew cold air. The bed spread looked like it was from the 70's, the bed felt like laying on a stack of hay bales. The wall outlet box was pulled out of the wall and dangling by the wires, I carefully plugged my charger in and it did have power, I was praying that it didn't start a fire in the middle of the night. I slept a couple hours to be woken up by people screaming and trucks honking their air horns, after getting out of bed to look out my tiny dirty window I saw what the noise was. The hotel is located right next to a trucking distribution center and it was non stop yelling and honking. The bathroom smelled even worse than the room and moldy hallway. Once I got into the shower I quickly found the shower had two settings, lava or arctic ice water, no joke there was nothing in between! Getting out of the shower I had to be careful not to cut my feet because most of the floor tiles were cracked and pieces missing, leaving behind only sharp jagged edges. In conclusion this hotel was the worst hotel I've ever stayed at and in my opinion needs to...