Palm Beach Resort & Beach Club — Hotel in Palm Beach

Very first impression was disappointment. Driving up the extremely short, narrow driveway to encounter a peeling, water ravaged window to the office made us want to find other options. This place resembles a motel and not a resort. No real activities and a sad little pool. We arrived to find that the office was closed. Check-in starts at four, but the office closes at five. Unfortunately for us, we arrived at 5:15 pm straight from the airport. It is slightly ridiculous that the office is only open for an hour for check-in. We were able to get our keys after using a phone by the office door and calling for assistance from a woman who sounded like she didn't want to be bothered. On the very surface, the accommodations look clean. After a closer scrutiny, one notices the lack of cleaning up after previous guests. That includes not vacuuming under furniture and sofa beds. Crumbs and spilled snacks were still evident. Dirt and debris underneath dining tables legs that were not moved for sweeping and mopping. The cabinets under the kitchen and bathroom sinks had leaks in addition to a musty smell in the case of the bathroom cabinet as well as a pile of something that was a powdery, white substance. It was smeared on the bottom of the cabinet as well as being in a pile towards the back of the cabinet. The silverware in the kitchen had dried food from the previous guests. The shower curtain had mold. If staying on the first floor, be aware of guests from the second floor dropping food from their balcony to feed the iguanas and geckos. We ended up with a family of iguanas camping out on our patio waiting to get feed bread and potato chips from our second floor neighbors. Granted both sets of neighbors stopped dropping food when we asked them to stop and explained the reason why. We spend a pretty penny on maintenance fees and exchange fees. This was definitely not worth the cost and did not meet the expectations of other resorts. These accommodations were one of the worst in the over twenty years that we have utilized timeshares. On a positive note, as soon as the office opened up in the morning we expressed our concerns. The woman in the office apologized and sent someone to clean the unit. Although, underneath the bathroom sink and all the dirty silverware/ cooking utensils were not addressed. The moving tables to sweep and mop was also not done. The view from the room is spectacular. The distance to the beach is less than five minutes walking. It is convenient to Downtown West Palm Beach as well as Delray Beach and Boca Raton. We would never consider...

I LOVED this place ...only could stayed 1 night sadly... our 1 bedroom suite with separate FULL kitchen was bigger than I expected. There are a couple large closets and still plenty of room throughout to drop your stuff!! Gigantic wrap around sofa.... even had a boom box and cd player in the living room... I didn't feel like it was outdated at all... except for sofa fabri,c but I loved the pics on the walls and decor sitting around. Great bed... did not like the blanket between the sheets..too heavy and rough, but I always take my plush blankets with me.. The deck is huge!! reminded me of my honeymoon suite in Cancun... overlooking the water directly below with total privacy...except for annoying Iguanas below.. For non-florida residents... those creatures still have some popularity... I am so over it. But we loved watching the fish jumping out of the water trying to escape the larger fish chasing them!!! Can't beat watching the sunset from the end of resort pier across Lake worth !!! The beach & Benny's is only a 5 minute walk across the road!!! Best breakfast ever!!! AWESOME pier still only $1 to go out!!! Thank you, Paula & staff for being so helpful!!!...Can't wait to...

Truthfully, I'd give this resort a five star rating except that the external design looks old even though the resort is very well kept and has a fresh coat of paint. The rooms are large, clean and have been recently updated. It was a pleasant surprise to see that the full kitchen was well equipped, with a complete set of silverware and utensils. The renovation continues with the office now being redone.

Extra wide parking spaces allow for ease of entry and exit. The pool is small but the deck is good sized and has plenty of chairs.

The resort is set on the inter-coastal waterway but it's a short walk across A1A to a nice public beach on the ocean. There are many good places to eat nearby, some within walking distance. The off season golf prices were good and there's plenty of shopping in Delray Beach and West Palm Beach.

The staff was friendly and helpful, and we thoroughly enjoyed our stay. We plan to return, possibly as soon...