Mattress Firm Pennsville Outlet Center — Hotel in Pennsville Township

We had a wonderful salesman named Dylan in me and purchased Imagine that we have been looking for. Unfortunately when the delivery was planned in two days time in the morning when one of us could be there, we received the text next day that the delivery would be in the afternoon instead this was a bit of an inconvenience but we managed to have someone there. The managers never showed up no did we receive any kind of a phone call text or email when we try to track the delivery they try to show that it never left the distribution place. We had confirmed with the delivery people by phone and by text to evening before so this is quite surprising and extremely inconvenient thought that it may come the next morning but that wasn’t the case when we called our sales person they could not figure out what happened delivery people have not notified them either it was a problem with the delivery. The salesman offered another delivery time which was not going to be convenient so we ended up canceling the order. It is unfortunate in this day and time that there’s such a problem with trucking and delivery it’s hard to know who to blame for what happened but it’s so weird our experience...

What a pleasant experience!! I was shopping next door and as I was walking back to my car I looked in the store window. There were sale signs throughout the store so I decided to stop in to see what they were offering. As I walked around I was greeted by a very pleasant young lady named Holly. She asked if I needed help with anything or if I had any questions. I explained that I was just looking but not ready to commit to purchasing anything. She was very patient with me as I tested a couple of mattresses. Always polite, never pushy as she explained the different styles and firmness of them helping me to decide what would give me the most sleep comfort. She didn’t steer me in the direction of the high end merchandise, she let me, the customer, make up my own mind. Of course I ended up purchasing a package that fit my budget and on my own terms. The entire process was smooth and did not take a long time to complete. I can’t wait to sleep on my new mattress which will be delivered in a couple of days. Thank you Holly and...

Jaden was our sales person. He took us through the different types of mattresses and what benefits each style had for our health. Then we sat down and put all our sleeping issues into an algorithm and that was able to select the right type for my wife's and my personal sleeping issues. With all that information we were able to pick the best mattress. Jaden worked within our budget and showed us mattresses through all price ranges with quality explanations on each type. We picked out a Tempur-proAdapt with an adjustable base and Jaden got us the available discounts to help on price. I could not have asked for better help, and my wife and I left the store knowing we got our monies...