WHOLE Family - Rosemont — Hotel in Rancho Cordova

The place has a cool theme. Water, Wind, Fire, Earth rooms. We stayed in Water room, very nice decor, but because its on the second floor, it does not cool well. The a\c does not work upstairs. The coldest the room got during the afternoon was 78 degrees. I mentioned this to Whole family and they said it was because people left windows open. We left them closed and it was still very very warm. It made it difficult to sleep. The place was also filthy. Everyone is supposed to clean up after themselves but the only thing available to guests is a broom and a dustpan. The floors felt disgusting and there was a weird smell in the air. The bathroom had some sort of mold but there is no cleaning supplies to clean it with. I cleaned up as best as I could. During our stay a guest was attacked by a previous resident there on meth who managed to find his way into the residence. They were moved, police were called, and everyone was reminded not to open the door for strangers... The people who we met were very friendly otherwise. I will say I was very much excited for when our check...

I don't mind sharing spaces n as long as everyone respects privacy n personal space, we can all get along. But when a male guest is making suggestive comments about low lighting; sits right next to u when there's TONS of other spots to sit; touches ur hair n comments about it; moves ur stuff out of the shower n off of sink counter; starts going thru kitchen cabinets n throwing stuff away; wants to start moving around furniture here; and is VERY loud in EVERY room of the house (including the room where 3 others are sleeping) due to a lack of respect, or an addict's mentality, or OCD etc...then my stay is definitely affected! Why am I paying money to have my space n privacy disrespected?? Especially when I keep to myself n stay in MY own lane! If my personal baggage isn't ruining someone else's stay, then why tf should their baggage ruin mine? We're all trying to make the best of things the best we can. People need to grow up, get a clue n learn their...

Exceptional service, comfortable for all guest that arrive, piece full, enjoyable, rest here is everything you would ask for, owner operates almost invisibly but also there for company and needs to address and for a comfortable stay, perfect neighborhood, close to shopping. Last but not least feels like home. Thanks...