Dreams Hotel Puerto Rico — Hotel in San Juan

This hotel exceeded my expectations. I was afraid of what to expect in the rooms as well as the safety of the area. Heard horror stories about the driving in Puerto Rico. My concerns were in vain. Prime location for those that love to shop (car rental not needed). Very affordable!

Room The rooms were nice. Personal bathroom, kitchenette, fridge, tv, microwave, dresser drawers, table and 2 chairs. Rooms are cleaned once requested and iron board and iron available upon request. WiFi available!! Hot water!! Comfortable beds.

Location I felt safe in the location. Many officers clearly patrolling the area. Very close (within walking distance) to 2 train stations, bus stops, restaurants (Burger King, Chinese, Dennys, Subway, etc.), Walgreens and many shopping stores (great prices). Transportation Note:Caught the Bayamon train, got off at Deportivo Stop and walked 2 mins to Santa Rosa Mall where Burlingtons and other stores were located. Caught bus T3 to Plaza Las Americas. Rio Pedras Shopping about 7 mins walk from the hotel.

Staff The best staff ever. Very nice helpful and filled with answers regarding Puerto Rico. Speaks English very well.

Continental Breakfast Well I think pancakes, eggs, sausage when I think Continental Breakfast. In this case there was peanut butter, jelly, fruits, bread, butter, toaster, juice and coffee available. For me that was fine (unsure how others would feel).

Noise Thursday night, is party night somewhat up the road. I however was not disturbed (due to location of my room perhaps) so I have no complaints in that regards.

Security Room Doors has a double locking dead bolt, and 2 door chains. Outside there is a security gate and surveillance cameras. Police patrolled Rio Pedras and the Police station, within walking distance.

All in all, I have no complaints, definitely will be back again and sure am telling all my friends. Will do more sight seeing on...

This hotel is a budget hotel and I truly understand that. However budget or not certain services come standard (Hot running water for instance). Me and my wife had a unsatisfactory stay here at this hotel. The hotel is located near the university of Rio Pierdas so it’s noisy at night. That’s to be expected as young adults congregate nearby the bars. The thing is the neighborhood has a homeless problem and many of them seem to have substance abuse issues. When I asked the front desk was the neighborhood safe. The young lady answered this is Rio Piedras. I guess it meant no.

Our room was clean and neat but had no running hot water. I told the front desk and several hours later the maintenance man showed up and tried to fix it. There was hot water for several minutes while he troubleshoot it but after the maintenance man left . The water was cold again. My poor wife had to shower one body part at a time in order to shower. I was going to go back to the front desk and complain but realize what good would it do. The maintenance man said the hot water came from all the way in the 5th floor and it takes awhile for it to make it to the bottom of the building. I was at street level and 30 minutes later of running the water it never got even warm again. The only thing that worked was properly was the AC. I walked around the neighborhood during the day and noticed drug sales taking place out in the open. Vagrants congregating on corners. Not a Safe place where families would feel safe. I tolerated the 3 nights because My wife had to attend a job meeting in the San Juan area. My advice is you skip this BAD Dreams hotel and for a couple of dollars more stay in a secure...

This hotel is a budget hotel and I truly understand that. However budget or not certain services come standard (Hot running water for instance). Me and my wife had a unsatisfactory stay here at this hotel. The hotel is located near the university of Rio Pierdas so it’s noisy at night. That’s to be expected as young adults congregate nearby the bars. The thing is the neighborhood has a homeless problem and many of them seem to have substance abuse issues. When I asked the front desk was the neighborhood safe. The young lady answered this is Rio Piedras. I guess it meant no.||||Our room was clean and neat but had no running hot water. I told the front desk and several hours later the maintenance man showed up and tried to fix it. There was hot water for several minutes while he troubleshoot it but after the maintenance man left . The water was cold again. My poor wife had to shower one body part at a time in order to shower. I was going to go back to the front desk and complain but realize what good would it do. The maintenance man said the hot water came from all the way in the 5th floor and it takes awhile for it to make it to the bottom of the building. I was at street level and 30 minutes later running the water it never got warm again. The only thing that worked was properly was the AC. I walked around the neighborhood during the day and noticed drug sales taking place out in the open. Vagrants congregating on corners. Not a Safe place where families would feel safe. I tolerated the 3 nights because My wife had to attend a job meeting in the San Juan area. My advice is you skip this BAD Dreams hotel and for a couple of dollars more stay in a secure...