Ramada by Wyndham Seekonk Providence Area — Hotel in Seekonk

I am giving this place a number 2 rating only because of an encounter with customer service which made me feel a little bit discriminated against. When I came to check-in unknowingly about whether there was a deposit or not and if since I didn't have my identification would it be allowed for my husband to put my pre-reserved room in his name.. My identification has expired and I had just moved to the state of Rhode Island less than a couple months ago. The manager was super accommodating he also commended me for being a diamond member of Wyndham which is the highest you can be. He allowed an early check-in and also allowed me to upgrade my room from a king, to a king suite they had because it was available. It does come with my diamond membership to be upgraded at request, but not all hotels have to honor it. Early check-in also comes with my Wyndham rewards level. He also allowed us to put our deposit in cash so that there would be no hold on our cards. After speaking with him and setting plans to come back at the time he allowed us to because we came extremely too early, even earlier than early check-in time, we arrived back to the front desk to check in, but with another customer service person handling my reservation. This woman immediately said no to everything we said we were there for which was our upgraded room, & the manager knew that my husband would be putting the room in his name. Even though I am the Wyndham member who booked without ID on hand, my credibility should have shown just by my diamond membership. You can only get those by loyal stays for years. I also showed a picture of my expired ID on my phone. The woman checking us in quickly ran to the manager to fact check what we told her the manager approved, which I commend her for doing she should have.

The issue I had was how she handled not "believing me" when I said that the manager upgraded me to a suite and early check-in. She wasn't at all too worried about the identification because we both were over age but she was like no I don't think you're going to get a suite right now and no I don't think you can check in this early... Like i lied about it. She went to ask the manager right in front of our faces he said in a "clearly duh" type of tone "Diamond members get early check-ins and suites if they're available yes check them in". She said huh okay as if it was unbelievable that me and my black husband could afford a room like that. Still she refused to check us in because of the fact that he said we could put our deposit in cash so she had to fact check that as well... Even after the manager told her take the cash she wouldn't swipe our cards for the room until my husband counted out his money to make sure she got it. It was a little embarrassing and also a little degrading how she made us feel. The rooms were very very very very very very very very very very very very very very very very very very very very very outdated old school outdated. I am in my early thirties so when I say outdated that's what I mean. There was coffee stains on some of the curtins that were hanging from the windows that separated the room. When we went into our room we had no towels and nothing for coffee. After realizing the front desk woman checked in a diamond member her whole attitude changed so when I called about it she said "oh God they said that was room was ready I apologize ma'am I'll hurry up and get that up to you." Which she did. There was a very nice restaurant we didn't have a chance to sit at because we didn't enjoy the way we were kind of talked to when we first got to the hotel but overall the parking is amazing it's very spacious many handicap spaces seems very quiet had no disruptions and the hallways didn't smell like s*. 😂 There was a very strong fish smell but it didn't come from a nice restaurant 😕 I think that they should hire people who embrace checking in people and not look at them as if they can't afford to do so. Overall my husband enjoyed his stay and I chose my best efforts not to be there as much in...

Stayed here with my 3 nephews for an overnight. It is on a nice strip of road with ample businesses and retail stores. It was a little tricky heading into the parking lot. We wound up on a lot that belonged to the neighboring car dealership. But once inside, we waited a bit before a gentleman came to the desk. We did a quick walk through and found the gym (very basic), a little business area (with fax, printer), there's a piano in the lobby you can play certain hours, and a restaurant. Back at the desk, I gave my info, and he found my reservation. Then I was told there is a $100 hold they had to put on my card for incidentals. I wasn't aware of that - I had booked my reservation thru AAA. We got our room keys and headed up. The hallways reminded me of The Shining movie, not gonna lie. There's no way I was headed out of our room in the evening! The elevator was TINY! the sign said it could hold 1500 pounds.. WHERE? HOW?? my nephew said he peeked at the staircase, and it was creepy. We got to our room, there was a king and a double bed, and a couch bed. The room had a decent bathroom with little soaps, an ironing board, a little area with a fridge, a microwave, a coffee pot, and paper cups. The room was all the basics you'd expect. However- it was weird because the ceiling was angled and low, like an attic apartment would be. It seemed the walls and ceilings were manipulated somehow... like maybe it was bigger, and they affected a makeshift wall. Also, you could see sunlight seeping through the cracks in the walls. My nephews head was touching the ceiling in some areas of the room. We opened the couch pullout bed and immediately saw the mattress color was a dingy brown. I thought, well maybe that's just the color (though, why a hotel would get a dingy brown mattress, knowing how unappealing that would look to a patron,I don't know), but upon further inspection, we saw cheetos in the bed and hair barrette. Told my nephew to close it back up, and then we had to rethink our sleeping arrangements. Putting me and my younger nephew in the smaller bed so he and his older brother could share the king. The room was quite warm, we tried to adjust the air but it only seemed to be an on and off button. Not sure if that's to prevent us from turning it up or down?? It wasn't intolerable, but it wasn't as comfortable as we'd liked it to be. I booked the room for 4, but we only had 3 large towels in the bathroom. Also, in the bathroom, later that night, when I went for a bathroom run, we had a roach. At that point, I was just happy there were no bed bugs, to be honest. We set our wake-up call, and it came in timely. We set out that morning. Checked out very fast and easily. Would I come here again? Probably not. I've avoided traveling for so long because I'm petrified by some stories I've heard lately. This wasn't the worst I've experienced, but it was definitely below par. But if you're on a budget and just doing an overnight, it was...

Mid March, 2025: I couldn’t decide between 2 and 3 stars. 3 feels a bit generous, but 2 felt like a blow to its attempt at being nice. The furniture is all very old. The bed is quite comfy! I generally don’t like hotel pillows but these were great! The carpet feels….well, it needs to be replaced. The hall ways smell of smoke and wet dog. My biggest complaint if the room we were in was how thin the walls were. We were in a room on floor 2 and out the window I could see my car, which was nice. But BOTH sides of the room had a door going into someone else’s room. One side had a young man talking on zoom until 10 pm and the other side had a family with at least 2 kids stomping around and yelling (mind you, they were happy yells!) until 11:30pm! I had to play gentle background music and put in ear plugs to drown out the noise enough to sleep. Again, great bed!! So that’s something. The bathroom is very clean and a nice size. The lighting in the room feels dingy and weak. I had to turn on all the lights and both lamps just to feel bright enough to read. The lamps and side tables feel old, but not in a nice vintage way. There is an unplugged alarm clock covered in dust. There is a mini fridge and a microwave. The weird part is the hutch. There’s a …hutch of sorts that clearly used to hold and old tube tv. Now the tv is mounted on the wall above it, but the hutch is still there, now holding the ice bucket? So strange. The curtains are very blackout, which is needed for the street lights right out there. My other biggest complaint is the air quality. It’s stuffy in here. A good temperature, but no air flow. I want to crack a window or have central air on or something for some movement. Location: well, since everything in Providence is crazy expensive, this was an okay option. However, it’s on an auto mile. There are just car dealership after car dealership down the street. Not sure if that’s a good or bad thing. The entrance and front desk area gives off the vibe as if it was a prime place to stay 20 years ago. The one staff person who checked us in was very kind and efficient. So, 2 for the hallway smell, furniture in the rooms and the paper thin doors leading to other peoples rooms. (Why not spread us out a little? This place can’t be fully booked….in March….) And a score of 3 for the clean bathroom, nice bed, nice staff, easy parking. Do not expect luxury and it’ll be a...