This is the second year in a row I've stayed here when I come in town for the Bloody Sunday Jubilee. Last year was fine besides the continental breakfast seems old and stale. But this year, it was HORRIBLE!!! For one, my mother (who has arthritis in both knees, a scope done on one but needing two knee replacements) had to walk upstairs to our room because there was NO ELEVATOR. My issue with that is we booked our rooms after we left last year and that's something we do each year. When I booked, I specifically requested downstairs rooms for that reason, and it was after and understood. Yet, pregnant, uncomfortable and tired, I walked down to the office to see if there was one near and there were 5-6 others waiting for someone while the front desk phone just rang and rang. One of the other guys also waiting in the lobby stated "Here's another one, we've been waiting for 10-15 minutes already" I was so upset, I walked off and held my mother up as we both went upstairs to our room. Furthermore, when we walked in the first thing I initially noticed was the chair in the room had stains ALL OVER it, then I noticed red stuff on the walls all over the room and in the bathroom. I tried to wipe it off with a wet napkin and it came off, but it wasn't done before I arrived, the shower head and floor was filthy, the toilet was very wiggly and was not secured to the floor as it should, the toilet just ran for three to five minutes after you flushed it and again, the breakfast was old and stale. This was by far, the WORST EXPERIENCE and I WILL NOT...
Read moreWas supposed to stay here for 3 days wound up being two let them know the night following that I had an emergency and I had to leave before I even went to the front desk I had most of my things packed and I deep cleaned the room to where there wasn't really anything for them to have to do when I go downstairs the next morning which is today they had to go up to the room to make sure I did not smoke in it which I most certainly did not I smoked in my car after going up the stairs and coming back they tried to say that I smoked in the room because they found ashes on the bed now when I left the room I cut all the lights off and left the air on to where the lady who cleans would not be burning alive as it is 8,000° in their hallways as me and the front desk lady made our way up to the room I cut my phone light on to discover what she said was cigarette ashes smeared in the sheets was a piece of grass then she proceeded to wipe the dresser claiming that it was ashes on the dresser and it was some moisturizer from my facial bag that had sat there which wiped off with no gray or black residue they had to leave the hotel and go to another one to give me my refund for the deposit and for the remainder of my stay that I would not be therefore never had to deal with anything like this at any hotels cuz overall the room seem to nice but accusing me of smoking in a room that I did not just to keep my deposit is a sad sad thing especially since it was almost $500 for 3 Days...
Read moreI stayed at the Comfort Inn in Selma for the 55th Annual Bridge Jubilee. I picked it because it says that it is the one at the Pettus Bridge, which is a little misleading because it is on the outskirts of town and about 3 miles from the bridge. But I believe I may have gotten the last room in Selma that night and I my rate was $160 for a room that is probably about $80, but I get it. I can't say enough good things about the staff. They really made me feel welcome and that they care about their guests. I asked for a King Room on the bottom floor and even though when I booked it, they did not have any available, they made it happen. The only issue I had was that the party in the room next to mine was smoking pot (which normally doesn't bother me) non-stop and the smell saturated the hallway and my room. I woke up the next morning with a really bad headache because of it. I made the staff aware after I got there and Vicki (she is a star) said she would take care of it. However after she left for the day, it started again and continued throughout the night. Also the shower water pressure is weak. That could use improvement. The breakfast was average for this tier of hotel (however we do live in the south and it would've been nice to see real grits, not instant as a choice). Overall is was a nice clean comfortable hotel and I felt safe. It just needs to be updated. I would probably stay...
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