Do not stay here! If I could give ZERO stars I would!!! I am surprised it’s even open to the public. Save yourself a headache, anger and time. My experience in a gist… Schitts Creek Motel vibe but worse!!! Upon arriving to the location after a 10 hour long drive the front desk receptionist (Trystin) was discourteous she only asked for the reservation name & didn’t even greet me or give details about the location of my room, I had to figure it out on my own. I drive to my location & in the parking space there’s glass on the floor as if a car had been broken into (first of one of many red flags). I try to open my room but the room key doesn’t work. I go back to the front desk and the receptionist seems annoyed. I go to the room & the room stinks like a public restroom or porta potty. I look around the room & there’s a blind that is broken where outsiders could peek through. I try to brush it off & go to use the restroom & there’s a thin layer of toilet paper left on the roll. That’s not all folks, I check the bed & I see random hair on top of the bed…I pull the covers to see what’s inside but find more hair but from down there!!! It’s ridiculous!! I immediately request to have my money reimbursed…I was willing to stay in my car than to stay in that place, but luckily I was able to find another location that was 100 times better (I paid more but it was worth it). I spoke to the supposed manager & was told I wouldn’t be charged due to the fact they didn’t have the room up to par. I get my credit card bill & of course I see that they had charged it & I had to deal with getting that money reimbursed!! Worst experience ever to say the least! If I could report it to BBB, Yelp or anywhere I will!! That place needs to be under investigation. I get it that it’s a small town away from it all, but still, no place should be offered to the public in that condition. I wasn’t expecting 5 star treatment but just a basic clean & safe place to sleep after a long drive. I sure hope someone reads this and gains some insight & steers clear unless it’s to investigate it!!!!! See the images they speak...
Read moreDo not stay here! If I could give ZERO stars I would!!! I am surprised it’s even open to the public. Save yourself a headache, anger and time. My experience in a gist… Schitts Creek Motel vibe but worse!!! Upon arriving to the location after a 10 hour long drive the front desk receptionist (Trystin) was discourteous she only asked for the reservation name & didn’t even greet me or give details about the location of my room, I had to figure it out on my own. I drive to my location & in the parking space there’s glass on the floor as if a car had been broken into (first of one of many red flags). I try to open my room but the room key doesn’t work. I go back to the front desk and the receptionist seems annoyed. I go to the room & the room stinks like a public restroom or porta potty. I look around the room & there’s a blind that is broken where outsiders could peek through. I try to brush it off & go to use the restroom & there’s a thin layer of toilet paper left on the roll. That’s not all folks, I check the bed & I see random hair on top of the bed…I pull the covers to see what’s inside but find more hair but from down there!!! It’s ridiculous!! I immediately request to have my money reimbursed…I was willing to stay in my car than to stay in that place, but luckily I was able to find another location that was 100 times better (I paid more but it was worth it). I spoke to the supposed manager & was told I wouldn’t be charged due to the fact they didn’t have the room up to par. I get my credit card bill & of course I see that they had charged it & I had to deal with getting that money reimbursed!! Worst experience ever to say the least! If I could report it to BBB, Yelp or anywhere I will!! That place needs to be under investigation. I get it that it’s a small town away from it all, but still, no place should be offered to the public in that condition. I wasn’t expecting 5 star treatment but just a basic clean & safe place to sleep after a long drive. I sure hope someone reads this and gains some insight & steers clear unless it’s to...
Read moreStacy was great! Swimming pool and hot tub experience was amazing! However, we stayed there about a week to make sure our house is ready. We rented two rooms because we had eight people. They only Allow 4 people to a room. They messed up on our stay. They told us at first that we were paid up until we were gonna leave and then they said we owed $200 and then $100. And then nothing. It was really hard to keep up with. I went in the office to let them know that we were paid up until Friday and our electricity went out and were told we would get reimbursed for that day. When I went in to confirm that not to mention two other transactions on my debit card, that were not authorized someone said that was not true. Right in front of several other people that were staying there. I was embarrassed and went outside. When I told them I was paid up and that I gave every penny to them and our new landlord they told me to go to the Welfare department To get A voucher. Again, right in front of Several guests. I called my husband at work since he made all the preparations there. They thought they hung up the phone when they did not. They called me, my husband and my children unmentionable names. Like I said, Stacy is amazing and a couple of the Women that are housekeepers. The one with strawberry blonde hair at the front desk and the one with a very long straight black hair was not worth remembering their names. We gave them almost $2000 for a week and they treated Like garbage...
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