My fiance and I stayed here and had a wonderful experience. First off, we booked extremely last minute and they only had 1 room available for the 1st night and a different room available for our 2nd night, so we would've had to move rooms halfway through. Not a huge deal, we were willing to do that, however Andrea told us she'd work to see if there was a way to move couples around so we could remain in the same room. Maybe I've just experienced such bad customer service at so many other places in my life so my bar is low, but the offer to try in and of itself was above and beyond for me. Not to mention she actually made it happen! The nature of our trip was stressful in the first place, so Andrea taking care of this seemingly small detail really did take one thing off of our plate that was appreciated and helped us relax. Check in was smooth, easy. A HUGE book of activities, brochures, information, history, etc. on the island. I've been going to Sunset Beach for 25+ years and from Andrea's book found my new favorite restaurant, Inlet View Bar & Grill in Shalotte! The rooms were clean with plenty of towels/linens and had a good supply of bathroom toiletries, even a makeup wipe! Our favorite part was definitely the cute little porch with rocking chairs overlooking the water. They also had a pretty nice continental breakfast each morning with cute beach themed trays to bring it back to your room. Homebaked breads, oatmeals, yogurts, fresh coffee, fruit, and even little breakfast bakes of different varieties each day with eggs, sausage, cheese, etc. It was really a beautiful place to stay and you could tell in all of the small details, effort, and service that they truly care. My family has been vacationing at Sunset Beach since I was a child and this really was a lovely way to remember those times. I would highly recommend this Inn to any couple looking for a quaint, quiet place to stay that...
Read moreThis is the second year in a row that we have vacationed here at the Sunset Inn. The facility is extremely clean, quiet and comfortable, with a great breakfast included.
This year, my husband had a medical emergency which required transport by EMS. The on-site manager was so kind and helpful. Cynthia rode with me in my vehicle directing me to the hospital, while her husband followed. They both stayed with me at the hospital until I could be with Brian. Cynthia even "Mapquest" my route back to the Inn. Words can not express my thankfulness for their kindness and generosity during such a stressful event. Andrea offered additional time at the Inn if we needed more recovery time. This type service is unheard of these days, and is a direct reflection on the integrity and core values of the owners and management.
We have booked our vacation for next year in advance at the Sunset Inn. We love the additional locked storage available for our personal belongs and our bikes (each room has it's own lower level storage). The view of the inter-coastal is spectacular. The screened balcony makes evening sunsets enjoyable, we love how you can hear all the birds in the marsh.
Thank you Sunset Inn for providing such a beautiful place to relax and specifically for all your help. Brian is doing...
Read moreThe room was clean, roomy and had all the necessities; the view over the marsh from the wooden rocking chairs on the individual screened porch was spectacular--especially for bird-watching. Instructions were clear and precise, from reservation through checkout. The staff was friendly and efficient, while not being obtrusive. We especially enjoyed the wet bar adjacent to the fridge for preparing our evening gin and tonic. All of the equipment worked flawlessly. The shower was particularly nice and robust and the fluffy white towels pristine. The breakfast room was clean, airy and bright; trays were provided for carrying breakfast to the room, if desired. A fresh-baked breakfast bread (e.g. cranberry, cinnamon streusel), hot oatmeal, boiled eggs and a hot dish (e.g. spinach frittata with bacon) were available each morning--made on the premises--along with usual juice, coffee, yogurt cereal, etc. Excellent management and oversight were evident throughout our four-night stay; every light, plumbing fixture and electronic device worked as intended, showing careful attention to detail. As old and jaded travelers, we were very favorably impressed (and...
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