Sunset Vacations — Local services in Sunset Beach

I couldn't give it a lower number. We have rented from Sunset Vacations for the last 10 years. First year at Amazing Grace and had good luck. We decided we would like to rent 400 Argyle Point (1809 East Main Street) as the views are beautiful at the end of the street. First few years weren't bad but in the last five years the house has declined. We had met the old owners when we came early one year and they were very nice. Now I'm not sure they are in the picture any more. Believe its their daughter Susanna McKellar who's now the owner. She's the one who sunset vacations tells us doesn't want do some upgrades. She's complicit in the decline of the house. This year alone my husband called about a downspout that was laying on the ground. Sunday vacations never showed up to put it back up so he had his tools and did it himself. He also cleaned out the dryer vent and replaced the flapper that goes on it to keep out birds. He put a deflector back up over the a/c vent in the master bedroom because it was blowing on my head. I got here and cleaned the toilets, vacuumed the floors, which were filthy, mopped the floors and washed the rugs because they were totally gross! Just saying after 10 years we'll be looking for a new rental and rental company for our 3...

The house was NOT cleaned, dead bugs in the rooms, dirty Q-tip in the floor, comforter was full of dog hairs, needles in the floor (from holding the bed shirts on), one deck chair was completely broken, sliding screen door was off the rail laying against the wall, you had to run the dryer twice in order to get anything dry and the AC didn't work. I called the office about these issues and they offered to have someone come and clean...hello, it should have been cleaned before we arrived. I called the office again today because a co-worker staying in a place they rented through Sunset Vacations and there was someone else's clothes in a corner and dirty kleenex on the dresser. The excuse they gave me was they couldn't look behind everyone. Well then I suggest they start doing spot checks on houses without the maids knowing about it. I'll never rent...

We have used this company for decades. They are always helpful, professional, and knowledgeable. We had to wait outside an hour after check in, with groceries waiting for maids to arrive. When they finally arrived they could not get in. Then we had to wait for them to finish. I understand that much of this was beyond everyone’s power to control. The big issue was the amount of dog fur on the floors, rugs and especially one bedroom, causing my daughter some allergies , but the maids were the owners, not Sunset Vacations and were pretty pushed for time of no fault of their own. We had a wonderful time! I stayed up very late the night before leaving and cleaned the entire home. Every dish, every glass, every light switch, every window, everything {As I do every year!) ! (See the photos of how we left this...