Mattress Gallery at P.C. Richard & Son — Hotel in Town of Islip

I received a washer dryer last Saturday 5/21/2022 and it came damaged. I spoke with a manager and they stated I would be first stop on Saturday 5/28/2022. I called during the week and spoke with 2 other reps and they stated the system had me in as an am delivery. I called yesterday and spoke with a manager named Peter who said no one noted my order and I will be the last stop of the day. He was rude. Spoke over me and he was condescending and spoke to me like he wasn’t interested in helping me at all. He proceeded to tell me to call in the morning and they would get a hold of my drivers to get me a better time. I called and spoke with him again today he was rude again and he never was able to help with the issue. He didn’t offer any accommodation for the inconvenience. I will be contacting the corporate office to give them my report of how unsatisfying my experience was and how unprofessional their team is at this...

Went to the PC Richard Hauppauge, Long Island NY, Location this afternoon. Both my mom and I were shopping for Kitchen appliances. We met with Sales Associate Jamie and were treated extremely well. I have made purchases with Jamie’s assistance in the past and today was no different. He is courteous, knowledgeable of the products and is extremely professional. The Store is very clean and product areas are well laid out and a good variety of Manufacturers models are available to look at and compare. Jamie was very helpful in our choices and explained the purchase process and available extended warranties as we went through it for the items we selected. I recommend Jamie and the Hauppauge Store to anyone who is shopping for Appliances, TVs,...

When I arrived to check on my curbside pick they were not aware. When asking for what I purchased they said they were ALL assembled. I could not fut it in my vehicle. When asking for another tool to assist with removing a cover, I was informed that don't have any other tools. This completel transaction was not pleasing. I was rushed out and feel that I could have had ush better treatment. When asking why was my order not ready, and why I wasn't notified, I didn't get a...