Carriage House Motor Inn — Hotel in Town of North Elba

Worked the overnight shift for Ironman security and just needed a clean place to sleep for a few hours. Called on Wed to ask how early we could get into our room on Saturday.....clerk said she would indicate early arrival on our reservation. Yippee! Stopped at the hotel Fri night before going to work, again to see how early we could get in, as we were working til 8A and would be exhausted in the morning. Clerk took my name and phone # and said she would call if a room became available before noon. Around 9A Sat morning clerk called to tell me the hotel was oversold and there was no room for me. What?? Ridiculous! I booked my room through the Lake Placid.com website, so I marched downtown to the ROOST (Regional Office of Sustainable Tourism....like the Chamber of Commerce for Lake Placid) office at the Arena to complain. Angela and Sharron listened to my complaint and apologized profusely, even though this wasn't their fault. Angela managed to find another room available immediately at a different hotel and we made the reservation over the phone. Apparently, the computer program LakePlacid.com uses to book rooms requires the hotels to confirm with the customer. Carriage House did not send me any confirmation, yet when I called and visited, they had a record of my reservation. They just never removed the room from their inventory. Either way, bad business practice....makes the ROOST people look bad, and makes their hotel look even worse. So, I never got to stay at the Carriage House....it did look kind of run down and old from the outside, and the going across the street to check in at the Rodeway was kind of goofy. A disappointment all the way around....even moreso because I had worked all night and just wanted a...

Went for an overnight in Lake Placid. Found room on Lake Placid inntopia for 139.00$/ night for two queen beds. Wasn't sure of validity so I called the Inn directly. They quoted me 179.00$ for same room. I booked with Inntopia for first price quote. Room and bathrooms were clean but they give you 1 pillow per person and they are flat, or squishy. Totally uncomfortable. The site and guestbook in room state there is a continental breakfast from 7-10 AM and that was a factor in our choice of motel. We went over to office to ask where breakfast was at 8:30 today, and they only had coffee and orange juice. That was it. Right there in the small office area. WORST thing to ever happen to me/us at a hotel stay happened shortly after we got into our room. We were relaxing before heading out when another group showed up and entered our room!! They were checked into our same room and given keys and opened our door while we were sitting there stunned! What if we weren't there and someone entered and took something of ours?! I felt very violated and that family felt terrible. Took an hour to get someone to get us new keys because ours were then deactivated when other family reported double booking. How did that happen?? We literally left home the day before after filing police report for the burglary of our truck on Thursday night, then this. Sitting in a chair this morning reading news when the chair collapsed and I fell into wooden frame due to seat cushion being broken off. There were someone else's old drinks left in the refrigerator too. I have never experienced something like that in all my years of travel! Disappointed is an...

Clean and comfortable. We stayed here for a night on a month long East Coast road trip in July and to be honest, the TripAdvisor rating had made me very nervous. But on arriving at the hotel and for the duration of our stay I was pleasantly surprised. Check in is across the street at the Roadway and on first observation the Carriage House looked slightly abandoned, however the woman at check in was absolutely lovely and very helpful. On entering the building and going up to our room, sure it was all dated but it was very, very clean! Beds comfy, water pressure good, towels tiny, wi fi a little patchy but very, very clean. Great to be able to sit outside on the balcony while the kids went to sleep.||Pool was across the road at the Rodeway but no big deal and kids loved its novelty factor of the dolphin shaped pool.||Breakfast room was possibly one of the saddest - in the basement at the Rodeway and a limited selection but again the kids loved the pancake machine and overall it was all we needed to get started for the day.||The only niggle was that my card kept stopping working when we tried to use the pool, use the laundry and go for breakfast. But a quick stop at reception and the lovely lady kept apologising and reprogramming it. ||We would stay here again without question as it was great...