Delamar Westport — Hotel in Westport

have stayed in many hotels around the world, and I must say this was one of the most disappointing and frustrating experiences I’ve had in years. For a place that advertises itself as luxury, Delamar Westport completely failed to deliver even the basics of hospitality. The service was disorganized, unprofessional, and at times downright careless. Staff seemed indifferent to guests’ needs, almost as if we were inconveniencing them by being there. The room lacked the level of cleanliness and attention to detail I expect—dust, poorly maintained amenities, and an overall feeling that no one takes pride in this property.

What made this worse was the unprofessional behavior of the front desk staff. I specifically noticed the bearded guy with glasses at the front, who I clearly overheard gossiping about me with another employee behind my back. That is beyond unacceptable in any setting, but especially in a hotel that pretends to be “luxury.” It shows a complete lack of respect and basic hospitality.

On top of that, every time I was placed in a room, it was always near the noisy parking lot. Instead of a peaceful stay, I had to deal with constant disturbance from outside, which made it impossible to rest properly. For a hotel that claims to provide comfort, it’s astonishing how little effort was made to accommodate guests in a quiet, decent room.

Every small issue piled up into one big aggravation, and instead of feeling relaxed and welcomed, I felt disrespected and let down. For the price you charge, this hotel should be operating at the highest standard, but instead, it felt like a poorly managed, second-rate operation hiding behind a “luxury” label. I regret wasting my money and my time here. If this is what Delamar Westport considers acceptable, then it’s an embarrassment compared to other true luxury hotels. I will not be returning, and I will make sure to share this dreadful experience with fellow...

I was recently invited to visit the Delamar Westport and was thoroughly impressed with this new property in the heart of Fairfield County. I was greeted by a fruiting olive tree in the lobby and a kind receptionist who introduced me to Carly Mackin (Director of Sales) in the adjacent bar, which faces the restaurant. There is also a shaded patio for outdoor dining, surrounded by thoughtful elements, like wood, stone and water. Breakfast is offered exclusively to hotel guests only, whereas dinner reservations are open to the public.||The rooms all exude the feeling of warmth, style, and a sense of calm. Each space I toured was tastefully decorated, with attention to both the aesthetics and functionality. The event spaces are versatile and intimate, perfect for weddings, bar mitzvahs, executive retreats, or private celebrations. ||Please note there is a new pool is under construction, and the finishing touches are being put added to their interconnecting rooms and event space near the restaurant.||The Delamar Westport is a standout property and a great recommendation for those seeking personalized service and boutique elegance. I look forward to returning with my...

My wife and I had the opportunity to stay at Delamar Westport for one night and was thoroughly impressed by the level of service and attention to detail. From the moment of arrival, the staff demonstrated exceptional professionalism, efficiency, and genuine hospitality, ensuring a smooth and welcoming check-in experience. Veronica and Daniel are a pleasure to speak with, and will do everything to make sure your stay is exceptional.||The accommodations were well-appointed and thoughtfully designed to provide both comfort and functionality. The bedding was of excellent quality, contributing to a restful night’s sleep (especially as a first time parent of a newborn), and the in-room amenities were a clear reflection of the hotel’s commitment to guest satisfaction.||Although my visit was brief, Delamar Westport combines warm hospitality with a high standard of comfort. Kevin and his team deliver excellence from start to finish. I would absolutely recommend Delamar Westport to both business and leisure travelers seeking a refined and reliable stay. I look forward to returning for a longer visit...