The Zevely Inn — Hotel in Winston-Salem

My husband & I decided to stay at the Zevely based upon positive reviews. Although the inn & historical area are lovely, our experience did not match other's.|-- We tried to be accommodating, respectful guests but innkeeper Cherie Gordon acted like we were an imposition with her curt attitude. She may have been having a bad 3 days, but her tone of voice was extremely unwelcoming. When another couple came to the front door saying they had stayed there years ago when 2 guys ran the inn, Sherie quickly & abruptly "corrected" them, saying that was NEVER the case although she is not the owner & hasn't worked there exclusively. Even if the couple was wrong, there are polite ways to communicate.|-- There were no expected amenities available like: coffee, afternoon cookies, wine & cheese or soft drinks. In the morning, if we went to the common room awaiting breakfast (which was delicious) it again felt like an imposition to ask for a cup of coffee.|-- Tablecloths were not washed/replaced between diners. Cherie carried a white rag & spot cleaned obvious dirty spots. This made one wonder if the same was done with the bed linens a very disturbing thought.|-- A sign that the owners aren't involved is the fact that no one replies to any comments on Tripadvisor. That's unfortunate. The inn is a beautiful property with a ton of history, which Cherie said she would share with us, but never did.||Overall, the inn building is very nice, but.... I won't be returning there. Additionally, the "Tavern" restaurant across the street is closed, a victim of COVID and a few stores are also empty, giving Old Salem a bit of a ghost-town feel. It is still worth a visit, but staying outside the Old Town in walking distance of restaurants would...

Worst B & B experience of my life. The innkeeper is an excuse warehouse. Guests had to enter in and out of side doors, and are not allowed to tour the inn. We were told not to come downstairs through an interior stairway. We had to exit the inn and renter through another door just to have breakfast. The innkeeper of course blamed COVID regulations. Our room was like a sauna all night. The temperature in our room was in excess of 80 degrees until 2AM. The innkeeper stated she had to choose the heat over the AC for our room on the 3rd floor. We had no means to cut off hot air from flowing into the room. The shower/tub needs to be overhauled. It does not drain while standing in the shower. Breakfast was a French toast casserole that looked and tasted like a bread pudding, not breakfast fare, far too sweet. We travel frequently and old homes experience problems, however, this innkeeper has no concept of southern hospitality. Our room should not have been available to rent given the HVAC issues. At a minimum the innkeeper should have called to advise of the HVAC problems at the time of our reservation, so, I could have booked...

This is an attractive historic inn in a great location. It has very authentic historical decor and furnished tastefully.It’s in the center of the historic walking Moravian district. The Moravian district is a unique experience. It’s a restored Moravian village dating back to the the 17 th century with guides dressed in Moravian costumes everywhere who will tell you about the social history of each building. There is an old tavern that George Washington slept in, a gunsmith shop that makes old fashioned breach loaders, a Moravian schoolhouse and a silver smith to name but a few. It also 15 mins drive from the RJ Reynolds mansion and museum which is well worth visiting.|The innkeeper, Sherry, is one of the rudest and most forbidding innkeepers I’ve very encountered. She did provide a lot of useful information about the town and restaurants. Breakfasts were small and not particularly good although she acted like she was a 5 star cook. Asking for more coffee or adaptation to a dietary requirement was an Oliver Twist experience. You really have to tip toe around her. The couple we travelled with felt the same about...