Pastora Suites & Hostel — Hotel in Punta Del Este

Wished I stayed at the hostel two blocks away for same price :( Rather uncaring and lazy staff here, only the morning guy seems to care. So much deferred maintenance and overly unclean stuff here. Staff having a relationship is great and chill time as well, but they have so so much free time during this season and still barely do the minimum, disgusting. Paid price for "breakfast" but they don't serve. Not the worst hostel, but very disappointing for what they try to represent and their signs about how much care they take of the place. WiFi does work okay, fast speed, the only issue is the ping and latency of each requested task. Rooms were very cold, was told they would bring blankets and they didn't. We had to ask again hours later to get pillows and blankets. We had to sleep in top bunks because bottom ones were taken by guests the staff said. But it turns out they were not, just five days and the staff never changed the rooms!!! Laaaaaaazy For a good vibe, service, and hygiene you can walk a few meters and be very...

Good things first: this hostel has a great location, I liked the deck bar and the breakfast is good. The rooms are clean, but they use air freshener to cover the mould. If they wanna give you room 14 don't take it. It's very loud because outside is the reception and the common area. You hear everyone thats coming or going and they play very loud music. People just don't bother about others who try to sleep at night and also in the early morning. I have a deep sleep and still woke up every hour because of someone.. There is a window but you can't really get fresh air because outside is a wall or something. I guess the rooms on the first floor would be better. Even if its a good price for Punta del Este it is still way to high for...

Lo más destacable : la ubicación. A pasos de la terminal de autobuses . Equidistante (300 metros hacia un lado u otro) de playas , Mansa y Brava. A pocos metros de los autobuses locales para desplazarse económicamente a todos los sitios de interés lejanos : Pta Ballena (bus 20 cía Micro), Barra de Maldonado (buses: 14, 15, 22), José Ignacio (buses: 14 y 42)...Rodeado de bares, restós, rotiserías , supermercado, farmacias , etc..A 300 metros de los "Dedos".||Nuestra habitación era privada (matrimonial) con baño , en general : bien. Limpia, colchón cómodo , baño completo aseado con toallas y jabón y muy buena ducha. TV con canales de cable y aire acondicionado . Buen placard.||Los espacios comunes requerirían remoción . Hay mesa de pool. ||La cocina comunitaria es un poco pequeña para el volumen de posibles usuarios de ella. ||El desayuno tiene : pan , manteca (láctea), dulces, budin, huevos revueltos, frutas, cereales, té, café, leche , varios yoghures. No hay ninguna opción sin azúcar ni edulcorante disponible..."detalle" no menor para los diabéticos y personas con problemas de obesidad. En ese sentido , aconsejo al staff : poner un frasquito de edulcorante , agregar una mermelada "cero" y yoghurt "cero" , leche descremada ..todos estos productos son muy accesibles en Uruguay y no les va a aumentar los costos del desayuno.||Otra cuestión es el horario...si dicen que estará disponible desde las 8:30 ..¡así debe ser!. Es decir : a esa hora debería estar TODO dispuesto para que los pasajeros dispongan ..pero no lo está. Creo que el personal que se encarga de el desayuno no es idóneo en cocina y por ello no se resuelve correctamente este punto. Algo que deberían atender.||Finalmente , algo que me pareció muy mal : no permitir a los "viajeros" que consumiéramos dentro del hostel bebidas alcohólicas (cerveza, vino) compradas fuera . El hostel tiene un barcito con funcionamiento nocturno y abierto a público en verano y por esa razón , impiden a los huéspedes comprar afuera cercezas o vinos...para que si o si , se adquieran adentro...¡mucho más caro!.||Esa "regla" no es correcta y perjudica...