Macan Terrace Hotel — Hotel in Tashkent

From the unassuming entrance to the hard mattress and single puny pillow, this hotel should shut its doors until it has fixed the problems and trained its employees. We got there after an exhausting 18hr trip and were made to climb 3 flights because the lift was out of order. I requested extra pillows which didn’t arrive until I asked again the next day. The tiled corridors echoed with every step and a group of rowdy kids, added to a nightclub behind the hotel ensured very disrupted nights. Breakfast was halfway decent and a friendly receptionist who was the only one that could understand English are what...

"Horrible Experience – Stay Away!"

I have never been more disappointed in a place. The value they offer to customers is absolutely non-existent. The entire experience was a joke. The staff couldn't care less about customer satisfaction, and the service was beyond poor – probably the worst I’ve ever encountered. It’s clear they don’t prioritize the people who keep their business running. Save yourself the frustration and steer clear of this dump. Do yourself a favor and avoid this place...

Boutique style hotel. Very friendly staff. Hospitality is 5+. Clean room. Beautiful breakfast. Stayed there for over a week. Enjoyed it. Dilshod the tour guide is superb. I’d recommend this hotel...