This hotel left a lot to be desired. I've been travelling in Cambodia & Vietnam for the best part of 2 months now & this hotel left an undesired taste in my mouth.||Pros: the room itself was spacious, clean & comfortable.||The bed is probably the most comfortable I've slept in since landing in SE Asia 2. The air-con works a treat & our rooms temperature was perfect.||It's location is within walking distance from all of the major Hanoi attractions||There is an excellent reasonably priced local restaurant nearby ||CONS:||The hotel by the nature of its advertising is fraudulent ||Yes, there is a swimming pool nearby BUT it is not solely a hotel amenity. It is close to the hotel but is a communal pool, an indoor facility & generally occupied by hoards of school children, at all hours... do not expect to laze about by a pool in the afternoon||Tennis court... 500m away but again a communal facility.... not something i chose to explore||Breakfast is included BUT from 6am until 8.30.... you'd want to get there nice & early. One morning I went up at 8 to find everything put away with no option of having a breakfast...although it was included in my room rate. Also the food is not kept hot, neither is anything replaced once it emptied.... cold eggs & ham at 7.30 became my morning ritual. Bread rolls, if they hadn't been eaten, were lovely. Furthermore, you need to collect your next day breakfast vouchers every evening at the reception desk. Oddly, this area is only used for breakfast & you may not eat here or in the building at any other time of the day.||This hotel has several conference/ meeting rooms solely for tour and large bus groups. If you are travelling in anything under than a bus load do not expect to be fed.||Speaking of the staff, while they are friendly (as is the Vietnamese nature) nobody speaks English, I resorted to using Google Translate to ask any questions I had during my week long stay||This in itself proved an issue because the wifi here is appalling: in the room, corridor , lobby... all useless .... and yes I checked. Resorted myself to relocating around the room to gain any sort of connection||While I travelled more or less on a budget of around 20-25 Euro per night for hotels, this hotel I feel was a let down. It's website needs updating or an accurate description of...
Read moreThis 3 star hotel offers rooms as low as USD$35 and you get a real bargain.||Room is largely spaced, two beds, fully air-conditioned even with a ceiling fan if you prefer, bar fridge, TV with 67 channels, table with desk lamp, phone for reception and international calls, 4 powerpoints for your electrical items, large lockable closet, hot and cold shower and toilet facilities.||You get a complimentary breakfast buffet with pho soup( it is Vietnamese soup that is usually chicken but sometimes they do serve beef or duck) and every morning they clean your room and leave bottled water and a basket of fresh fruits. ||Laundry is usually left in the laundry marked basket and picked at 5pm and usually is very cheap because it is dry-cleaned.||They have a swimming pool and a tennis court for sport lovers. Wifi internet in the rooms is free if you have a laptop and quite fast I must say!||Room service is available when the restaurant is open but if you would like to adventure and try foods from other places right across from the hotel is the Dai Hop restaurant which has great meals and I have eaten dinner almost every night there for 3 weeks and they have never disappointed!||I recommend you stay here for the peace and tranquility and venture into town on Saturdays.||Bus fare on routes 14 and 9 costs 3000 VND which equates to USD$0.14 into Hanoi centre for shopping and...
Read moreVery expensive for the quality of service and the quality of the hotel in general. ||The web page is all a lie about a swimming pool, tennis court etc... ||We spend a week in this hotel with an international group from Europe and Asia. I can say that everyone was disappointed. ||- The staff is unqualified. The communication is an absolute torture and time consuming.||- We have had better breakfasts in very cheaper hostels. ||- They give you water at your arrival, with no price or any note that would suggest you have to pay for it and charge it the "tourist" price when you check out. ||- They have a 250 m2 room at the first floor that is only used in the morning from 6 to 9 am for breakfast. That you can not have access to the rest of the day (very weird as in vietnamese culture, the mutualization of space is the norm)||- The cleaning service is expensive||- And insects have their way into the bedrooms.||- and it is located in a quiet place far from the center. They neighborhood doesn't have a good reputation. So sometimes you will have some difficulty finding a taxi to go back.||||Apart from all that, it is an hotel.||The internet connexion is ok, the beds are comfortable and the air...
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