Halong Bay Cruises — Hotel in Hạ Long City

We were on the Hera Grand Cruise The bathrooms at the Tuan Chau Harbour pier were extremely dirty and reeking of urine shared by both sexes. Our executive deluxe rooms with balcony was changed at the last minute with a vague excuse and a minor discount was offered along with free transport. we realised that this was a regular occurance as other friends had the same change in prebooked package with another vague excuse. Our new rooms were junior suites.. On the lowest level of the cruise ship, nxt to the noisy engine room, my room was very very small with no cupboards, no room to even open our suitcases which had to be kept on the bed to open, bathroom was always wet as there was no separate stall for bath, in the night a large cockroach was in the room. The only saving grace of the room was large glass windows which gave us a good veiw. Food was well presented, but taste was hit and miss, not even an extra piece of bread was given when asked. Room had only 2 small bottles of water which was not bottled and was not replenished the nxt day. Cruise guide was very impatient and a bit hard to understand. Will not recommend to anybody, As they were not value for money at all. Felt cheated as our cruise ship, and spot we had selected to visit after lots of prior research was arbitrarily changed at the last minute the evng before we were to...

My family and I recently went on the Hai Long Dragon Cruise through Ha Long Bay, and I have to say it was a truly unforgettable experience. The staterooms were absolutely beautiful and provided a comfortable and relaxing place to rest after a long day full of activities. The 7-course dinner was exceptional, with both local and international cuisines that were all delicious.

The highlight of the cruise, of course, was the stunning views of all the islands. We had the opportunity to explore a gigantic 'surprising' cave, take a Thai chi class, and even participate in a Vietnamese cooking class onboard. The hike on Titop Island was breathtaking as we ascended through the jungle to the viewing platform to see all the islands surrounding us as the sun set, and the swimming was cool and refreshing. Kayaking through caves into beautiful lagoons flanked by towering sheer peaks was an experience like no other.

One of the most exciting moments was seeing rare monkey species up close while we kayaked, and the nighttime squid fishing was thrilling. The staff was incredibly friendly and made the trip all the more enjoyable. I highly recommend the Hai Long Dragon Cruise to anyone who wants to experience the beauty of Ha Long Bay in a unique and...

I’ll first stay the staff on this boat were very nice and attentive. The food was also very very good. However the price for this trip was definitely not worth the cost. For 2 days 1 night at over 300 dollars you spend less than 24 hours on the boat. We went on the two experiences, a cave that was overly crowded with aggressive tourists from the 100s of cruises also on the bay. The second experience was kayaking/bamboo boat where you go underneath a short “cave” and we spent in total about 10 min on the “bamboo” boat. The facilities were clean. We spent the money for our anniversary thinking we were getting a luxury “5-star” boat but I would say it is far from that. The scenery was beautiful, but you can see the scenery (with less boats even) on the ferry over to cat ba. The furniture was not kept up, with holes in the deck furniture and worn wooden tables. Overall I would say the food was great, they even catered to my vegetarian diet and staff were fabulous and made our anniversary special. However the boat itself and the experience were not worth the cost what so ever, hence the 2...