Sheraton Phu Quoc Long Beach Resort — Hotel in Phú Quốc

Sheraton Phu Quoc Long Beach Resort - led by Mr. Daniel Muhor (GM)

The attractiveness in hardware is the gift from nature, and the biggest charm is the software upgraded since 2022.

Benefits for Platinum (or higher) elite: Wine/beverage with snack or 1000 points as a welcome gift per stay 10% discount on F&B 20% discount for Spa Complimentary breakfast buffet (+1 adult) and for the children under age 12. Enhanced room upgrade

Guest rooms (each Garden or Ocean View) Deluxe (42 sqm): 1 King or 2 Twins Senior Suite (80 sqm): 1 King Bedroom Suite, Balcony – max. occupancy 3 Family Room (80 sqm): 2 Bedroom Suite (1 King + 2 Twins), Balcony – max. occupancy 6 2 Bedroom Villa (190 sqm): 1 King + 2 Twisn, Private Pool – max. occupancy 6 3 Bedroom Villa (290 sqm): 2 King + 2 Twins, Private Pool – max. occupancy 9 4 Bedroom Villa (360 sqm): 3 King + 2 Twins, Private Pool – max. occupancy 12 The Villa Suite has 5 bathrooms, a private pool, Balcony and Terrace. It has good oeanfront view and access to the beach.

Remarks: Suite and Villas guests will have complimentary Hotel transfers to the airport and back. Deluxe Room guests can avail the complimentary Vinbus services to the hotel from the airport and back.

Dining - fantastic journey of flavors – detailed reviews will follow Wok & Curry &More by Sheraton Pool Bar Daily Social (Buffet) &More - Prime Bar & Grill (Buffet)

Fitness (24 hours, 365 days) Outdoor Pool (06:00 – 19:00)

Spa (09:00 – 22:00)

Kids Club (08:00 - 21:00)

Feature: Hardware: Guest rooms are with Neoclassical architecture and designs. Even though it may not look quite renovated recently, it is spacious and comfortable to stay. Fitness center and outdoor pool are well equipped and maintained. Many attraction (water and amusement park, safari and golf) nearby inside the resort is wonderful hardware. Above all, the best hardware is the gift from nature, ocean and sunset dreams on pearl island.

Software: The bigger charm on this property lies in its software. The quality standard of the restaurants is wonderful with the passion of Mr. James Williams (Executive Chef) who always leads by example. There is a special Chef for Korean cuisine, Mr. Daewon Kim, who is very helpful especially for Korean guests. The daily activity programs are various for sports, art and entertainment. The Spa (with 20% discount) has good value for the money.

Even though the property is huge, the transportation by boggy is quick and comfortable. There are free complimentary shuttle bus to the VinWonders, VinSafari and GrandWolrd, which is also good point. House keeping is good and swift for any items needed in addition. Staffs are remarkably outstanding, friendly and attentive. When it was a Vinpearl resort, there were many bad reviews. But after conversion to Marriott in year 2022, it has good legacy of Sheraton and I see almost all complained points are improved incl. staffs' service standard and the fluency in English.

The property is beyond my expectation and very recommendable especially for family...

I had the pleasure of experiencing the resort's remarkable beauty and exceptional service. The expansive grounds, stunning pool, friendly staff, and convenient shuttle services all contributed to a memorable experience. However, there are a few areas that could be improved, such as the aging rooms, subpar interior design, and inconsistent Wi-Fi connectivity. Additionally, the higher price point may be a consideration for some travelers.

The Sheraton Hotel is a visually stunning resort, offering guests a sense of tranquility and space. The lush greenery and tropical blooms create a picturesque setting that truly feels like a paradise retreat.

The pool at the Sheraton Hotel is truly magnificent. Its impressive size and well-maintained shape make it a perfect spot for relaxation and recreation. Whether you prefer a refreshing swim or simply lounging in the sun, the pool area provides an ideal haven.

The beach, located just steps away from the hotel, is breathtaking. The crystal-clear waters and powdery sand offer guests a truly serene experience. The presence of numerous lifeguards ensures the safety of all visitors, providing peace of mind, especially for families with children.

The staff at the Sheraton Hotel is friendly and attentive. From the welcoming front desk personnel to the diligent housekeeping team, every interaction is met with genuine hospitality and a willingness to assist. The housekeeping staff deserves special recognition for their attention to detail, ensuring that my room was always impeccably clean and comfortable.

The Sheraton Hotel also provides convenient shuttle services to various Vinworld activities, making it easy for guests to explore the surrounding area without the hassle of arranging transportation.

While the Sheraton Hotel offers a memorable experience, there are areas that could be improved. Some of the rooms are showing signs of aging, and updating the furnishings and décor would enhance the overall ambiance. Similarly, the interior design could benefit from a cohesive theme to create a more modern and stylish atmosphere.

During my stay, I also experienced inconsistent Wi-Fi connectivity, which could be improved to ensure a more reliable internet connection for guests, especially for those who rely on it for work or staying connected.

Additionally, it's important to note that the Sheraton Hotel may have a higher price point compared to other accommodations in the area. This is a factor that potential guests should consider when making their decision.

In conclusion, my stay at the Sheraton Hotel was a memorable retreat by the sea. The resort's stunning beauty, magnificent pool, and friendly staff all contributed to a delightful experience. While there are areas that could be improved, such as the aging rooms, subpar interior design, and inconsistent Wi-Fi connectivity, they did not overshadow the overall positive impression. I recommend the Sheraton Hotel for those seeking a rejuvenating and memorable getaway, keeping in mind the higher price point and the potential areas for...

I travel the world with Marriott brand only, this is the very disappointed Sheraton Phu Quoc that I happen to stay, I booked a family suite oceanfront during June1-5,2023. This review written on June 2,2023. It isn’t 5 star resort. Marriott Should not put their name on it, because it degrade the quality of Marriott Brand. We check in during lunch and went to Garden restaurant, the lunch buffer have nothing worth to eat so we order from menu total of 5 hot dish for 5 of us, only 3 dish come out 20 minute, 1 dish come out 45 minute later and final dish never come. So 1 of us can’t have lunch. We lelf the restaurant and came to our SUITE all the keys doesn’t work so after the trip to front desk again finally we got in the suite. The room temperature was at 25C degrees and keep go up. Call the maintenance no help there The resort is old and need upgrade ASAP including AC units. We went down to front desk and request to change the room, they told us to leave our phone number so they can contact us regarding the room transfer. We never received the call, we have to went out to find a decent place for our dinner because we are not sure about restaurant dinner buffet!!! So by the time get to the room we too tired to call and bother the front desk. I am a Platium Bonvoy of the Marriott. It mean I stay at least 50 nights per year with Marriott. This is the first time I feel like I got cheat out of 5 stars resort. So today I will ask them to cancel the rest of the stay and move to another resort, hopefully JW Marriott in the other end of the island. My review is not prejudiced about the staff or Food not even the normal wear and tear of the resort but mainly with the management team. On the small note to resort management director. You should try your own food in the restaurant including the ice cream in the snack bar, I think the Ice cream was there too long.

I wish all the best to my fellow guess and hope that you will be better luck then me.

After my first impression with The 5 star resort. I would like update my review. Just one action of the top team management in breakfast room, it change my opinion and I am very appreciated his customer services. His name is Mr Hoang. He fresh up my family’s morning with an offer a cup of Green Tea, when services like that happen, it took out of all the bad experience and show you how great the staff can brighten your day. Furthermore in the long conversation he explains to me the new management just took over last September 2022 and in process of remodel the resort. Also the staff had been trained and continue to update their customers services. Therefore I would like to update my review with a 5 stars and continue to believe in Marriott branding Sheraton Phu Quoc Long Beach. This is on my day 4 at the resort and I am very happy to share with everyone. Thank you for read my review and after all we have a happy ending. My best wish remain with the staff of the Hotel specifically with the Breakfast room managements...