I recently spent over $200 at this bakery on a birthday cake and four dozen mixed continental cakes, including one dozen cannoli. Unfortunately, I was very disappointed with the experience.
The cannoli were half the size they used to be, yet they still cost $3 each. When I called to ask about it, I was told that the bakery had changed the size four months ago and that if I wanted the original (larger) cannoli, I would have needed to pre-order them well that's what I did about a week ago. How was I supposed to know about this change? If they come in 2 sizes why wouldn't you ask me what size i wanted. Interestingly all the other cakes stayed the same. As I told the lady, us being the customer and her selling and knowing the change should have told me. There was no apology or offer of a refund was given.
The birthday cake was also disappointing. The inscription looked rushed â small, off-center number higher than Happy, and looks like it was added as an afterthought. For the price I paid, the quality and service simply werenât good enough.
Sadly, after years of being a regular customer, this experience has left me very unhappy. I wonât...
   Read moreAlfresco, situated in Campbelltown near Cafe Va Bene, has quickly become my go-to destination for all my sweet tooth cravings. This charming little spot has earned a special place in my heart for its delightful array of delectable treats.
Their selection of cakes is nothing short of impressive, boasting both flavor and presentation. The petite cupcakes are not only incredibly yummy but also aesthetically pleasing. The cute mini cup cakes come in many varieties. Alfresco offers a wide variety of delectable goodies that cater to every dessert lover's desires. From almond heart biscuits, almond flakes biscuits, and almond cherry biscuits to eclairs, profiteroles, macarons, and chocolate lamingtons, the options are seemingly endless.
One standout item is their cannoli, a delightful Italian pastry filled with creamy goodness. The quality and taste of their treats are consistently exceptional.
What truly sets Alfresco apart, in addition to their yummy treats, is their friendly staff. The warm and welcoming atmosphere makes each visit a pleasant experience, and the renovations done so much good to the store. Ambience is so good and...
   Read more"We are absolutely blown away by the team at Alfresco. We ordered a cake for our daughter's communion, and it was stunningâit looked and tasted amazing.
But the real reason for this 5-star review is the incredible service. We had a mini-disaster and accidentally damaged the cake in transit on our way home. We called them, and the staff were immediately helpful. The owner/decorator, who had already finished for the day, came all the way back to the shop just to help us fix it.
This level of care and commitment is almost unheard of these days. They truly saved the day for us. Thanks to their amazing help, the cake was perfect for the function, and everyone loved it. We had a great day, and we will absolutely be returning to Alfresco for many more cakes in the future. Highly...
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