DAREBIN TYRE SERVICE — Local services in Melbourne

I had an unusual mechanical issue with my car 2 months ago. It jolted backwards before moving forward while in Drive and it happened twice. My car backed into a low concrete wall second time it happened. So I had my car towed to Darebin TS centre to have it checked out to find out what the problem was. They couldn't get a diagnosis which I thought was OK as the fault did seem odd and unusual. Thinking I just had to find another mechanic who could identify and fix the problem. But, while I was paying the bill, Arthur, the mechanic was adamant that I must have either been confused, stressed or had a tired day because he had never heard of such car issue. ( Google it! it will give you a long list!) He said he couldn't fault the car. In real fact, I was feeling the best of our first Spring day in Melbourne when the accident happened. I just ignored his remarks, wanting to move on. But, when I was going to pick up my car. He asked me to get into the car and he would show me something, so I got into the passenger seat, thinking he might be showing me some way to make sure I could drive safe before the issue was fixed. To my horror, instead, he showed me how to shift both reverse and drive into gears and how the car should roll correspondingly. It was the most terrible experience being treated like a learner driver after 40 years of driving experience with good record. I have never thought Darebin Tyre & service centre would be this bad with customer service . Such sexist and Ageist attitude! I have never had such humiliation ever, having lived in Australia for over 41 years! I don't mind them not able to address or fix my car issue but being treated like this is huge damage to my well- being. It is not acceptable. Never!

By the way, A day later, I got referred to a friendly and competent local repair service who managed to identify my car problem and had it fixed. So, the problem is the...

First visit here after checking the Google ratings and reviews and we were very impressed with the work and service we received. The work done on our vehicle seemed to be very thorough and professional. We received a good explanation of what had been done and how it was done. We also shown the things in the car that had been replaced such as spark plugs which were well past their optimal performance and the cabin filter, the latter which was in truly horrific shape. This seems to be a stable well run business run by brothers who live and breathe cars and who take some pride in delivering good work and service. We’re aiming to make this our regular...

Amazing, honest and reliable mechanics. No job is every a trouble. Have been using their service for over 5 years now and i couldn't be happier. I really appreciate how they will ring the client first if they find a major problem to check price etc so you don't end up having a heartache when you see the bills like other places. Arthur & Jim always take the time to discuss and show you what was replaced and done to your vehicle. That's something you don't witness often. I highly recommend this business if your looking for honest and reliable mechanics who...