Casa Iberica Deli — Restaurant in Melbourne

OMG! What a disappointment! I have been wanting to go to return to this shop forever to buy foods from South America and from Portugal/Spain..... oh well..... What once was a shop with a great variety of products from those places is now a shop that you do not feel like staying inside for long. There are very few products from Portugal/Spain/South America, and lots of Australian products as well. Nothing special as it used to be. The products are not well organized, there are boxes in the middle of the floor where someone was adding them to the shelves (?????) or they were just really sitting there. Not a lot of variety and when you touch the items you can see that they have been there for a while due to the dust in the package. I said to the people that were there with me that I will call it: the Shop D, Dirty, Dusty, Dark and disappointing. Felt like having a torch to see things inside. Besides it all, very expensive! Sorry, but there was nothing really attractive regarding items from South America or from the Iberia Peninsula. Definitely a place that had been really great and with time it is just...

Recently bought a whole heap of products from both locations as we were in Melbourne from Adelaide as soon as we got home and opened our products, they were all out of date and disgusting with no expiry date on any of them. We then called the store and we got a lady who rudely hung up on us and explained that she can’t do anything because we are not in Melbourne and that the boss is out of the country upon asking when the boss would come back so I could talk to them she dismissed me and ignored me and hung up again for a second time as I had to call back after her hanging up the phone the first time.

Very disappointed by the service and the product and very unsatisfied for a business that is meant to be selling food they shouldn’t be selling out date products…

If The owner/Boss Happens to see this review. I hope that you get in contact with me or at least let me know when you’re in the country so we can discuss this as like I said. I am very disappointed in the product and in the customer service I received at both...

What an awful experience that I had in this store!!! I bought some groceries last week and just found out that one pack of biscuits is expired. I came back to store, but the lady there didn't want to give me any solution at the beginning with rude attitude. I told them all of the packs of this biscuit are expired, they should remove them from the shelves. The lady didn't even feel sorry with it, no apologies. I even felt like it's an okay thing to sell expired food for customers. She even asked me to come back next time to speak to the lady who's in charge... I will never come back to this store again even though I was a regular. Not...