I shop at Coles for my groceries for quite some time now as I can find a variety of products I need. However, recently Iām really disappointed about the $5-$5.50 punnet of strawberries I have been purchasing. I purchase them as back in 2021 I noticed how much nicer they were than the cheaper strawberries. I buy them for my son so I am willing to pay good money for it. The recent bunch, the fourth one to be exact have all been mushed up, off looking and slimy. Coles you need to check the quality of your produce before selling to consumers. Price of living is already insane and the profits margins are just beyond and to sell us crap produce just to throw away is extremely frustrating. I am throwing money away at this point and will not be purchasing them again. I will look for a local...
Ā Ā Ā Read morePoor customer relations when handling customer complaints at the front checkout. Store manager is impartial and a decent man, shame about some of his staff. Staff need to be trained in dealing with frustrated customers . Past recent yrs nearly on a weekly basis i have picked up products marked or placed on the shelf in the wrong location and been charged wrong price at the checkout! This is a cost factor to my grocery bill at the end of te day!! This is an ongoing issue, staff need to be given more training on placing.goods on the shelves and placing the correct product to reflect the correct price. Don't attack or demean the customer ,there are always two sides to...
Ā Ā Ā Read moreHi, my name is Bernie and I have been shopping at Coles Winston Hills now for a while. The store is very well laid out and products easy to find. I used to shop at Woolworths but have found Coles better value for money. I always use the self serve check out, and I would like to make special mention of your team member at the self serve check out by the name of Jasvinder, she is a delightful lady, always has a smile on her face and is always happy. Not to mention of course, always willing to help with a smile when asked. A delightful, helpful lady who I always look forward to seeing and make a point of...
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