The Reject Shop — Local services in Sydney

The store seems to not have enough staff members or they are not trained in customer service. I once had to wait 20 minutes to get my change because the staff member had closed the till before giving me my change, and did not know how to open it up herself. Rather than calling for assistance, she made me wait to the side while she served other customers. When another customer complained about the wait for service (as there was a long line and only one staff member serving), finally another staff member came up to help serve, and only then did they assist in getting my change. I totally understand people have bad days, but it seems every time I’ve been to this store an issue like this has occurred. They either need more staff or to train their...

Low stars as I have visited this store last 3 weekends in a row ……. Each time I have been met with low staff - queues at register with only 1 operator - this is not customer service orientated & particularly frustrating - first two visits I forgave as got some great bargains - but today saw people dump products as decided not to wait in queue !

Thought management should be made aware that you are losing sales/ and or opportunist thieves could take advantage of low staff ………. Please look at your...

I was in the store and the your gentleman that served me was very kind.. but it look like the (I'm guessing store or shift manager) was listening to everything.. as he offered me a bag, he said .15 cents.. then in the back ground this rude lady screaming out, .15 cents. They r .15cents..

1: reject shop makes millions why charge for a plastic bag..

2: that lady needs to back off and stop eavesdropping.. its what stresses staff out and causing silly...