Pretty bad experience, hitting balls was fun but the place was run by kids.
I took my girlfriend to this place for her to try hitting some balls for the first time. Coming in, we're "greeted" by 2 guys who were too busy chatting with each other to serve us, so we waited a couple minutes at the entrance/counter until something happened.
After trying to remember what the prices are for the batting cages, 1 guy finally takes us there. He didn't know how to run the machines (at least he turned one on which had the settings we wanted) and looked like he really didn't want to be there. Looking back I think he might not even have been an employee there, the other guy might have just roped him into helping us. Either way it's sad.
During the time we were hitting balls, a bunch of these kids were lounging around 10 feet away. We heard them making fun of us a couple times for using the easiest settings (slow pitch softball) and being of the skill level expected of casual people walking in for some fun.
When we were done, we cleaned up the stray balls and went back to the counter to pay, but this time they literally didn't acknowledge us. We waited at least 5 minutes before a girl walked in to start her shift. She saw us and came to assist us as soon as she could (that's right, an actual employee!). One of the kids (the "boss" I would assume) decided it was appropriate to hit on her in front of us, still not acknowledging our existence.
Since the girl (and the other idiots) had no clue how long we had been using the machine, they decided to bill us for 1 hour, a fat round-up in my estimation but at this point I just wanted to get out of this hole... The price was also totally different from every "suggestion" the first 2 bozos came up with at the beginning. We should have just walked out, nobody would have noticed and we would have paid fair value for our time there.
Hope these kids do well in their baseball "careers" because with their McDonald's single A level customer service, I can't imagine they are good for...
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Read moreUpon entering the batting cages, I was immediately struck by the seamless blend of functionality and atmosphere, a rare find in facilities dedicated to America’s pastime. The equipment was impeccably maintained, with each cage calibrated to deliver precise, consistent pitches—something any discerning batter can appreciate. However, the true highlight of my experience was the exemplary service provided by Nick, the cashier.
Nick exuded a warmth and professionalism that is uncommon in similar establishments. His knowledge of the facility was extensive, offering insightful recommendations tailored to my skill level and preferences. His efficient yet personable demeanor made the transaction feel less like a simple exchange and more like a conversation with a fellow baseball enthusiast.
In a world where customer service often feels automated, Nick’s genuine engagement added an unexpected layer of quality to the overall experience. His attentiveness and attention to detail were evident as he explained the cage options, ensuring I had everything I needed for an optimal session. Nick embodies the spirit of service excellence, and it’s clear that his dedication contributes greatly to the welcoming environment of absolute.
I highly recommend this batting cage not only for its state-of-the-art amenities but also for the exceptional staff who elevate the experience beyond...
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