Bombay Spices — Local services in Calgary

Bombay Spices has two locations in Calgary east. The one in the north east is bigger than the one in south east; however, the SE store is well organized and has almost everything required for an Indian kitchen from a variety of flours, rice, legumes, grains, spices, herbs, oils, and lots of other things like various kinds of chutneys, thechas, papads, chyavanprash, mouth refreshers, some ayurvedic medicines, and whatever else one may need and think of.

Also, the store has an amazing collection of a plethora of ready-to-eat dry packaged snacks and frozen food. The farm produce, most of which stored in styrofoam boxes, is usually unbruised and unwilted. One may, also, get chiku/chikoo (sapodilla), amla (Indian gooseberry), raw turmeric, gunda (fragnant manjack), mogri (radish pods), kantola (spiny gourd) and more, in season.

The employees Kashyap, Gopal Sanya, Rutu, and Monica are hardworking individuals who are courteous, helpful, and cooperative. They manage the store well and keep the shelves full of stocks. On the downside:

The store has displayed notice on the entrance that there is no public washroom available in the store; nevertheless, in my view, the employees/owners should be liberal and behave like good human beings when some customers - especially children, elderly people, and diabetics - have an emergency and cannot control. Instead of adhering to the rules and making a big fuss, they need to cooperate and handle the situation patiently and tactfully.

The ugly experience of the mother of a child (Review of Mr. Niraj Kakadiya - the father of the child - four weeks ago) could have been avoided under any circumstances. A wise business or sales person would have averted such occurrences, for there is absolutely no benefit in hostile behavior and losing the customer/s for ever.

Unfortunately, the answer posted by the owner is inhumane, appalling,...

Here is the four star for getting whatever indian items we need, we can get it. But very unpleasant experience we are experiencing since our last few months visits about the customer service on the cash counter. One lady named as Rutu behaves very unpleasantly. Today, we bought galka(one indian vegetarian) and at the counter she asked us that it has 14 dollars, are you okay with this? What does it mean by about this question from her? We are used to visit bombay spices south location frequently atleast every other week and buy things from this store but Many times we experienced unpleasant behavior from her (rutu). It makes us very unhappy. Hope the owner or manager will teach her not to be bias with customer and some...

Very Disappointed – Selling Expired Products!

I recently bought a fruit cake from this store and was shocked to see that it had already expired — the expiration date clearly says May 6, 2025, and I purchased it on May 14, 2025. When I brought this up to one of the associates, they insisted it wasn't expired and claimed it would expire six months later, completely ignoring the printed date on the package.

To make it worse, I checked the shelf and saw 10–15 more packets of the same expired cake still being sold! It’s incredibly irresponsible and unacceptable for a store to knowingly sell expired food items and then make excuses instead of removing them. It shows a complete lack of care for customer safety and...