Hey Sheila
Just want to say thanks, I was in today, sorry I missed you, I know you are busy. The electronic switch you suggested and had in stock worked like a charm and put extended life into this appliance of mine.
I want to send a note here, acknowledging to you and your company, (I am a small business owner myself) your products and electronic repair components are important to even general walk-in customers like me. Your components have saved many of my electronics in the past and this one, today, once again. I have had electronics and small appliances age and an electronic part fail over the years and first thought, in some cases was, throwing out and replacing new, but second thought has always been (and successful with your parts, components and supplies) ā¦perhaps repairable and with nearly every disassembling, I found the culprit, and you have always had in stock just what I needed! I suppose it is important to me in our day of disposable "everything" to save an appliance, have it function good as new, it saves the landfill from yet another impulse choice to throw away and purchase new. Recycling this appliance is how I understand this repair and if we all did that, had the opportunity to repair and your commitment to supply us these items, it is the right choice. It is a big deal saving appliances and we cannot, without your business, especially your expert knowledge and convenient location. If and when I can find parts like this, I would rather not source āon-lineā (NOT knowing if I ordered the right part and not knowing what I am going to get) I would much rather purchase from a business like yours. Your knowledge and guidance to sourcing the right part is always helpful and right! Thanks for being there, the many years of your location. I have come to rely on you as my first call! For what it is worth, I do refer you and your location whenever asked of electronic...
Ā Ā Ā Read moreBeen there before and the lady working was amazing and helped with all my requests. However I go in yesterday looking for something and the guy working was condescending and rude. He made me feel pretty dumb for asking legitimate questions. I was going to buy some supplies I needed for the future but ended up just grabbing the one thing I needed that day and leaving. I guess another company will get my money. It's too bad I really like supporting local businesses. Work on your customer service it's the most important thing especially now
If you are looking for electronic parts like Radio Shack in the old days used to provide, this is the place. You name it, they have it ! Sheila who manages the store, not only knows her products, but she also showed me what I should be aware of when I fix my device ! Sheila is extremely pleasant and knowledgeable, and if she doesn't have the electronic component you're after, she can either track it down or suggest a suitable substitute. Highly recommended! Where do you get that kind of knowledge ? Certainly NOT Best Buy! If you respect your electronics and want the neighbourhood stores to thrive, this is the place to go! Highly...
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