Sensavie Beauty Salon — Local services in Montreal

Attention please It’s a scam I came across an Instagram page of katryna everything seems to be wonderful glitters results are stunning so I decided to call and do my usual kératine nano treatment since I was visiting Montreal for work and my hairdresser from Toronto she was on mat leave unfortunately to do the treatment.. but I had to do my kératine my hair was damaged frizzy dry and worn out. I trusted the instagram lol. Went to the salon receptionist was not smiling at all just waiting to leave, the salon was new clean and beautiful, katryna greeted me with smile she was nice trying to explain the process I told her I have done multiple times.. after few min she start mixing a new product that she claimed from Brazil I told her why not FELP oh she said this is better anyhow long story short I finished the treatment I had the shine and straight hair but I know as someone who does the treatment that not the final result I have to shampoo to see. Went to pay and boom 400$ double price compared to Toronto plus tip please lol what a joke. Went home everything was smooth until I shower…. My hair was literally falling apart fried like crunchy calamari lol it’s ironic but I cried never had that in my life I panicked. Went to a hairdresser she said it’s not professional what she have done I wish I can upload pictures so u see the catastrophic result. I called her of course refused to answer my calls after multiple attempts she called telling me I will fix it I’m a professional blah blah blah lol stating that she was the boss and I will give u 6 month credit to return and do it again coz I asked for my money back she was rude over the phone screaming she didn’t want to give the money back even she agreed that the result was awful. Moral of the day please girls don’t trust what u see on Instagram it’s an illusion trust a hairdresser who shows reviews after shampoo. To end this SENSAHORROR I cut my hair to a Tom boy and start K18 to heal my hair. I feel terrible not only the services was catastrophic and the attitude on the phone heartless...

I had the nanoplastia treatment last week, and everything was nice. The staff were nice and friendly. At the end of the work, it looked like magic, no frizzes, no waves, shiny, silky, and straight with sharp ends. The lady told me just wash with sulphate free shampoo and blow dry it mildly. I did as she said after 24 hours, and the result was unbelievable! So much puff, still having the waves, and frizzes in the middle of my head. All of my friends did the same treatment but elsewhere, and the result was perfect. Even after 2-3 months, their hair haven't had the condition that my hair had in the second day. I contacted the lady regarding the treatment, and stating my insatisfaction with the results. She told me that my technique in blow drying might be wrong, so come to the salon again so I can show you, and if there were still frizz or wave, we would repeat the treatment. I went there, and she washed my hair and blow dry it for nearly 30 minutes, something like brushing. (Irony is that if I have the time and will to air brush my hair, I would not do the treatment) Although, after that, I still have puff, frizz, and waves, but the lady still insisted that she cannot observe anything, and this is what it is. Really, I am not satisfied, and it was a waste of time and money as my hair looked the same after blow drying without the need to spend so much on nanoplastia treatment. At the end, they told me if you wish straight hair, you had to do heavy keratin, while at the time I went to the salon for consultation, the lady told me that even nanoplastia would give me...

I booked an appointment for Keratin straightening at Sensavie after reading the great reviews. I got the treatment done on June 1st, so that I could enjoy the results throughout the summer and not have to deal with hours of heat styling in this climate. My experience at the salon was nice; they are professional and friendly.

The reason I am giving two stars is because of the results. During my appointment, I asked about hair care and was told that there wasn't really anything special to do, maybe avoid sulphate shampoos, and if I wash my hair a lot or swim in pools the results will not last as long. I was told not to get my hair wet for 24 hrs and only rinse with water the first time I get it wet.

I went home with the smoothest, silkiest hair, and I was so happy! But within a few days, the magic was gone. Even after my first hair wash (with sulphate-free, salt-free keratin treatment shampoo) my hair was wavier than I expected and I needed to do a blow out to get it straight.

I wash my hair only every 5-7 days, so within 2 weeks I noticed that it was already curling up. TWO WEEKS. The treatment is supposed to last 4-6 months. My hair is nowhere near straight anymore. It's a looser curl, but I now have to resume the usual heat styling routine that takes me over an hour. I couldn't believe it was so short lived. I don't know if it was the product used, or maybe it wasn't left on long enough, or what.

For someone who doesn't get salon treatments often, and I saved up to get Keratin for the summer, it's DEVASTATING that I spent $500 for this...