BC Ferries Departure Bay Kiosks — Local services in Nanaimo

What trash service, waited an hour just to get to the booth to wait another 3 hours. Unorganized no communication from attendants to passengers. Random people walking around and getting out of their cars to ask what’s going on. Than the attendant sending them in other lanes. It seams like if you complain you can get ahead in line. The online booking system is trash for this departure, I looked a week in advance and only the last sailing was available. BC ferries you need to get this sorted and under control, leaving the island should not be such a hard and time...

Paid extra for a guaranteed reservation. Turned up 29 minutes before departure. Dumped onto standby and missed the ferry by 4 cars. Waited 2 1/2 hours for next ferry. Corporate greed in overbooking a service and dumping paying customers without a word of explanation, apology or compensation Paid extra for a guaranteed reservation. Turned up 29 minutes before departure. Dumped onto standby and missed the ferry by 4 cars. Waited 2 1/2 hours for next ferry. Corporate greed in overbooking a service and dumping paying customers without a word of explanation, apology or...

Bc ferries , it's what you usually get from the tick kiosk a grumpy old bag lol just kidding they are friendly happy folks that seem to enjoy there job , you don't have much choice if you want to get to and from the island with your vehicle. I would like to see this more of a competitive market not government controlled seems like everything in bc the government has there hands in , ferries insurance to...