Happy to answer your questions.
Location, was Oakville.
It was the middle of the day. I went in I walked around for a little bit, I didn't go to all of the rooms/areas. When I walked in there was no one that I could see. No one said" hello or can I help you are you looking for something special or something in particular," nothing! (Nobody likes a pesky customer service person who follows you around and asks you the same question over and over but on the flip side this is the other side.)
When I walked back around the counter on the other side,that's when I noticed a human head,that was slouched over,quite possibly they could have been sleeping or reading I'm not sure. However what I am 100% sure of is that they never raised their head to look around or to say anything and that's why the two star review. I read some more reviews and it seems to me that you have a problem with staff not being very interested in customer service, that's a pity!
You do have a lovely set up and your pieces are well kept and labeled really...
Read moreRude place. I bought a slightly over priced cabinet and they didn’t help move any of the other furniture in the place so that we could get the cabinet out of the store. I just got rudely told that the store is closed now at 5:30 when I tried to go in. The sign says 4:00 but then why don’t they lock the door? Seemed a little unnecessary. They also never offer help to me when I go in and usually are unfriendly. I’ve probably been to the store 15 times over the past year. The sales ladies are never that friendly. Today’s issue might be the thing that finally keeps me away. They paint furniture to sell it for a higher price but do a bad job. I bought my furniture with plans to sand and repaint. The only reason I bought it is because we needed a cupboard and once sanded and repainted, the cupboard will be a nice piece.
Also they don’t seem to take responsibility for their faults, see apology below and most other apologies on the...
Read moreWe have purchased a number of pieces from the store, and until now, have been pleased with our purchases, and felt the pricing was fair. The staff have always been pleasant and helpful. However, our most recent purchase was very disappointing. We knew the coffee table had been painted, (I think they call it distressed), but since we were going to paint it again that didn't matter to us. However, when I started to wash it down before painting , the paint came off!! We've ended up having to sand the whole table again before we could paint it. To make matters worse, when I searched for a comparable table on-line I found at least 2 of the same table listed for less than we paid, and one for $10.00 more, but it still had it's original glass top. All in all, a very...
Read more