Southern Ontario Endoscopy Centre — Local services in Ontario

My procedure overall went really well. The receptionists and the intake nurse were kind and top notch. In the operating room, the doctor was texting or playing on on his cel phone while sitting in a chair. The anesthesiologist was also on her phone and chewing gum. The nurse who put my IV in was professional and efficient but was not friendly at all, and the whole room was cold and without empathy. This was a hard procedure for me to go through and there was no attention to my feelings. There was a girl in the room who just stood there and stared at me the whole time.while chewing gum. She was in regular clothes, not wearing scrubs. I don’t even know why she was there. She just stood there, leaning against the wall chewing gum staring at me. I was naked under a sheet and so uncomfortable. Thank god I was being put under. I have anxiety and this was an...

I would like to extend my sincere thanks to the staff, one and all, of the Southern Ontario Endoscopy Centre for their kindness and reassuring demeanor during my recent procedure at their facility. Having turned fifty-years-old, my doctor urged a colonoscopy, to which I assented. From my initial consultation to receive my documentation and instructions, to the day of the procedure itself, the staff were friendly, kind, and walked me through any concerns at every step - and I had questions, never having a colonoscopy before. If you have an appointment at this facility for... whatever, rest assured, you are in excellent,...

I had never gone under anesthesia before my colonoscopy and I was feeling incredibly anxious leading up to the procedure. From the moment I walked in from reception to prep to the actual procedure, every medical professional at SOEC put my fears at ease. They do not rush you, they take the time to listen, and they genuinely care. For anyone reading this who may be feeling as nervous as I did leading up to your own procedure— please rest knowing you are in the best hands in Windsor. I’m incredibly grateful for the...