Gar Won Chinese Restaurant — Restaurant in Ontario

I don't know if they were just having a bad day or what ... but to begin with, the delivery driver couldn't find the house. He had gone to the wrong street. Also, after giving me the food, he had to leave and come back because he had misplaced his credit card machine. When he arrived back, his CC machine looked as though someone had run over it. It was totally smashed up. He said he must have left it on the car roof. It was a mess ... but it somehow worked.

When I finally got to open my food, I quickly discovered that the "crispy" beef was anything but crispy. In fact, it was both soggy and doughy. It was basically inedible. The flavour was good, but I have never seen "doughy" and undercooked crispy beef before. I make it at home sometimes mysef ... and since the beef is just dredged in cornflour, I have no idea how they managed to make it so doughy ... almost as doughy as sweet and sour chicken. That is NOT how crispy beef is made. It was just awful!

Both the singapore noodles and the shrimp fried rice were bland and flavourless. I had asked the lady who took my order if they would not make it too hot ... but not adding too many hot peppers should not affect the FLAVOUR of the dish!

The eggrolls were acceptable, though I am not used to having thick chunks of nearly raw cabbage in my egg rolls, but I like cabbage, so I ate them.

Oh ... and the restaurant-made plum sauce they supplied in a tiny container leaked out all over the bottom of the bag. I only received one tiny little container for four egg rolls. Thankfully, the food was delivered in a paper bag inside a plastic bag, so the clean up wasn't too terrible. But it meant there was no plum sauce for the egg rolls. :(

Would I order from them again? No. I was very disappointed. I'll have left over singapore noodles and shrimp fried rice which I can fix tomorrow by adding some spring onions, and a few other flavour enhancers, but the crispy beef went straight into the garbage, as it can't be fixed. One bite was enough to put me completely off it. A mouthful of uncooked dough tends to do that.

This wasn't a case of you get what you pay for either. Gar Won is not an inexpensive restaurant. The search for decent Chinese food in Windsor...

I heard good things about this place on a local facebook food group and I thought I would give it a try. I got the dinner for 3 and a couple of side orders. The Cantonese chow mein noodles I ordered were half crunchy and half not...( I have added a picture of them with my review) my kids love these kind of noodles anywhere else but when they saw these they did not wanna touch them at all. The chicken balls and egg rolls did not come with any sauce which makes them quite bland. Also its weird that on their menu it says "sweet and sour chicken balls" but no sweet and sour sauce with it? The chicken soo gai did not come with any gravy and it's best with gravy.

They said on the phone delivery would be between 1 hour - an hour and a half it actually arrived quicker then that. ALSO they say on their website that delivery is "free" over 30$ and I spent well over that and on the recipt I saw a delivery charge of $1.50...Im not going to argue over $1.50, but that right there is false advertising. The pops they gave us were pepsi and we dont care about pepsi. I was not asked about what kinda pop I wanted over the phone.

I was excited to try a new place, but I won't be back. I gave an extra star because some of the other food I have ordered here that I recieved was quite tasty, warm, and they packaged it well and...

I had the most awful experience eating this food. I ordered spare ribs hong king style, there was only 6 pieces and I was not getting any meat, just breaded bone. Never in my life did I eat breaded bone covered in sauce. Then there was the chicken chop suey, was like eating a soup. Silver dish was filled to the rim with salty watery sauce. Brussels sprouts were drinched losing the crunch. Wings over cooked, was happy with egg rolls and spring rolls so I was happy they got that right. Also I've never had Chinese food delivered so fast , that should have raised a question mark. Food only took 20 min to arrive! Go figure. Every other Chinese restaurant takes at least 40 min because food is cooked fresh from scratch. Felt like I was eating left overs. Could not beleive the rating this place has for serving food like this. It was the rating that had me order from here. Strongly disappointed and strongly do not recommend. I’m sad to give such an awful rating but people have to be...