Northern Natural Health & Wellness — Local services in Sault Ste. Marie

Just order from Amazon! Cheaper, can find exactly what your looking for, arrives fast, and don’t have to deal with the arrogance of clearly untrained employees… so first and foremost, I am a personal trainer and nutritionist, and I was looking for a product for one of my clients. Went in to simply get some plant based omega… first time shopping there… was actually excited Tammy and Brenda opened up a new spot! Person working was preoccupied and seemed reluctant to help… when they did they tried selling me fish oil based omega, but when I asked if it was plant based she condescendingly told me that the stores name was natural health and wellness and that everything in store was “obviously plant based and not pharmaceutical” 🤦‍♂️… I had to point out that it actually wasn’t plant based and when she finally reluctantly agreed I was right she then finally went looking for something else and then proceeded to tell me that I was looking for MCT coconut oil 🤦‍♂️… when I kindly explained to her that that was a different product then I was looking for she proceeded to tell me that she “guessed” they just don’t carry what I was looking for and if it was something “important enough” they would, so I should basically be on my way now… as the normal place I deal with was also out of this product atm, and this was already my second stop, I asked if it would be possible to order something for me? She actually sighed, my guess is because I hadn’t left yet ( sry for tying so hard to do business 🤣 ) and said I would have to order a certain amount if they were gonna order something for me… I said okay np how much, she looked at me and said “how am I supposed to know” laughed and then said “like what do you expect of me…?” and laughed again. Pfff at this point I was blown away… literally worst experience ever! Told the lady that too, then she approached me from behind the counter got in my face started pointing and telling me to “get out now or she was calling the cops” finally I laughed and left…. All I have to say is wooooow… I never go on these review things unless I really wanna commend someone on doing a great job. This is my first time leaving a negative review, but I’m sorry, this experience was terrible. I did also try to reach out to Tammy as it was easy to find her on FB, but after some time there’s been no comment from her on this experience. As a business owner myself, I believe in giving the business, or the owners the opportunity to make things right before giving a bad review, but in this case neither were able to hear my complaint, so here’s my experience for anyone interested… it’s unfortunate, but I’ve noticed that a lot of the staff at these natural health stores around town either have an arrogance when shopping, fake what they know about their products, and sometimes just straight up lie about them… so I would love to deal local, but that’s not acceptable in this industry, so just order it yourself, not sure what to order then contact a registered nutritionist, do not trust the employee at your local health and wellness store because in my experience they may not have much more knowledge then you in the first place, and it’s not fair that your lead to believe...

Excellent service and knowledge of supplements. Had issues that have been bothering me for years. One visit and recommendations from Tammy and voila my ailments are disappearing! They are not just selling you anything they can. They sell you what they think could help you and with me.....it is turning out to be an amazing recovery. Thank...

Best Place In Town To Get Your Herbal Medicines Here! Hubby And I Love Brenda And Tammy And Josline! Very Helpful And Friendly Along With The Rest Of The Employees! I Highly Recommend This Place! We Love It!!! We Also Like To Thank You For Always Being So Nice And Kind Harold And I Truly...