I encountered a recent issue with my Virgin cell phone number that was non-functional when dialed locally from a landline. Mr. Brock Hemming exhibited remarkable commitment by going the extra mile to assist me, even though my problem arose near the store's closing time. His commitment to resolving the matter was apparent as he attentively listened to my concerns and promptly took steps to diagnose and rectify the issue.
In spite of the dimming store lights and the initiation of closing procedures, Brock persisted in delivering exceptional service. With great efficiency, he identified the issue and implemented a solution, ensuring the proper functionality of my phone number across all lines prior to my departure.
His exemplary professionalism, exceptional technical knowledge, and unwavering willingness to assist, even after a lengthy workday, were truly commendable. Brock showcased outstanding customer service, and I highly recommend MacLeans for their unwavering commitment and diligence. By effectively converting what could have been a vexing ordeal into a positive one, I express my utmost gratitude.
Thank you, MacLeans, for your exceptional service! I highly recommemd...
Read moreSunday the 8th I was in looking for help with my LG G3 dropping wifi. I believe his name is Glen (sorry if I'm wrong) he was very informative and I had him swap the SIM card on spec. I should say at this point that I had been on line several hours searching for a solution. Anyway that swap didn't help but we had to do it to eliminate a possible cause. I found the solution on a video on line. So pass this fyi onto Glen. Remove the battery and sim Then remove the plate covering the mother board and chips. Cut a piece of credit card or similar thickness paper the size of the wifi/bluetooth chip and carefully cover it. Replace the cover and screw snugly. Replace sim, battery and back cover. It worled for me. Apparently some LG phones have a contact problem with the wifi...
Read moreWe pre-ordered a ps5 3 months ago to be told we won't be getting it tomorrow why take pre-orderes if your going take weeks to get it will not be shopping there again 🤬 Update I wasn't getting it shipped to me it was for pick up and no one told me that the source they were only getting six ps5 there should have Only been 6...
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