Pizza Hut — Restaurant in South Huron

Hello There, We just had a visit at 207 Main St N Unit 2, Exeter, ON N0M 1S3 on May -19-2024, First of all when we call them to ask if they Dine-in option they do said yes, But they also said place your order before 9.30. While placing order, I specifically asked them for X-Large Veggie and Chicken pizza, I also request them for Well done , with Chicken Alfredo pasta 2 pizza and Mushroom meltz. Once we reach the store they great us very well. However once Food Arrives it was not the size we asked it was splitted into 4 Medium pizzas, In which there was a very less amount of chicken barely 4 pieces and in Pasta There was none.

When I Asked Sandeep about Refund first of all he refused, than I literally show them the pizza Crust which was supposed to be well done. He was Mentioning that the pizza was well done In last, Sandeep refused to give us refund for their own mistakes and saying we won't be able to refund it's almost 10 we can make you new one.

Fyi :- no oregano or Chili Flakes, Mr. Sandeep state in his statement that Alot Indian customer came and they took heafty of them and garbaged them.

I do understand things happened but it doesn't mean employees can refused for refund or an apology would be...

Sandip was very unprofessional and doesn’t know how to treat people who aren’t the same ethnicity as him. We ordered an extra large pizza and he said there wasn’t any and he could give us a deal “2 medium pizzas for the same price”, he charged us $34 for the two pizzas. Our other family members paid $20 for two medium pizzas with the same toppings. When I asked for a refund he got angry and started showing attitude. I am beyond disappointed that he overcharged us just because we were females, he thought we didn’t know what was going on. People like this should not be doing customer service if they treat people like this especially if they aren’t from the same...

Wife had placed an order for delivery. The order wasn't delivered completed and we made this clear to the delivery driver which in turn he told us he would return in 30 mins after his next delivery. An hour had passed and we called in to ask where the rest of our order was to which the person who picked up the phone didn't speak english. Driver finally got the phone and said he would be there in 15 mins. 30 mins later, he finally showed up blaming traffic...we live in exeter not toronto so your excuse...