Lessard Coutu Custom Jewellery — Local services in St. Catharines

Choosing Lessard Coutu Custom Jeweller to create my engagement ring turned out to be an exceptional decision. From the outset, Moe offered not just competitive prices but a level of personal attention and service that stood out starkly against other jewelers in the Niagara region.

What truly made Lessard Coutu my final choice was their remarkable assurance policy. Moe's promise to replace any lost or damaged diamond with no questions asked gave me immense peace of mind. His approach was patient and accommodating throughout the design process, which involved several iterations to ensure every detail was perfect. The ability to view virtual designs before finalization allowed me to make informed decisions about every aspect of the ring.

The moment I saw the diamond I had chosen, I was astounded. The quality and value far surpassed any other offerings I had seen. During my search, I consulted with 18 different jewelers, and it was the integrity and dedication of Lessard Coutu that set them apart. They genuinely value their craft and offer insurance at no extra cost, which is incredibly reassuring.

Moe’s expert suggestions beautifully enhanced the unique symbolic meanings we wanted the ring to embody. His team maintained a warm, family-like atmosphere that made the entire process enjoyable and stress-free. The ring, once finished, was even more dazzling in person, capturing my fiancée's heart instantly—she hasn’t stopped showing it off, constantly remarking on how it lights up the room.

The service extended beyond just crafting the ring. Moe promptly handled resizing and re-engraving and even surprised us with a thoughtful engagement gift, which was a delightful touch. With offers of complimentary polishing and resizing whenever needed, it's clear that Moe and his team are committed to long-term customer satisfaction.

For anyone on the fence about where to go for their engagement ring or other jewelry needs, I cannot recommend Lessard Coutu Custom Jeweller highly enough. Visit them for a consultation and see for yourself why they have earned such a stellar reputation. You’ll find that their expertise, personalized service, and exquisite craftsmanship make them the best choice for any bespoke jewelry piece.

Given the outstanding service and the exquisite quality of their work, I am looking forward to returning to Lessard Coutu Custom Jeweller to design our wedding bands. Moreover, any future jewelry needs, whether it be anniversary gifts or personal treats, I know exactly where I'll be going. Their expertise and exceptional customer service have made me a...

It’s been almost a week since I picked up my custom wedding band, and I still can’t believe it’s mine.

My fiancé and I met with Nick about a month ago, and we immediately felt at home. We shared our story—how we met, and the meaningful moments in our lives that led to our engagement. Shortly after that first appointment, Nick had already started working his magic and coming up with concepts for my band. I could hardly wait to see the drawing. Even after receiving it, I could never have imagined how breathtaking the final ring would look on my finger. It is absolutely stunning and perfectly encapsulates our love story.

We also asked Nick to resize my father’s wedding band to fit my fiancé’s finger. We wanted to preserve the integrity of the ring, as it holds deep sentimental value for both of us.

Lessard Coutu took such thoughtful care with it and even inscribed our wedding date right next to my parents’. Seeing how beautifully it turned out brought me to tears.

Thank you so much for everything you’ve done for us — we’ll be sure to share photos after...

Lessard Coutu is now the only jeweler I'll deal with. The first picture is the beautiful white gold ring I purchased in January while on an island. After having is sized at another local jeweler, the white gold ring became yellow gold. A month later, one of the diamonds fell out. After checking out a few reputable jewelers, I decided Lessard Coutu would be the ones to replace the diamond and repair the ring. Marianne took her time going through all the options and explained why the ring had been faulty and what needed to be done in order for the ring to be worn with confidence. She, Moe and all their staff were a delight to work with. They are patient, knowledgeable and skilled artisans. I've already taken some other pieces to them for repair and will most definitely go to them for all my future jewellery purchases. They have such a great eye for design, that I'm seriously considering taking some older pieces to them to be remade into something more contemporary that my grandkids would...