I was very happy with the experience. The only 2 things I hated were: online and the overall ticket. Online when you go the site they show you times but not the location when you click onto the site have the location posted somewhere but don't hide it, it caused us to realise the movie we thought was at 1:15 but 12:30 so we caught the next showing which for us was no big deal but I can understand someone getting angry over this. The ticket I get no recite to save paper but it said cinema #1 the movie we went to see was in #3, for me nitpicking but for some people real dealbrakers. The theatre was fantastic you will completely forget those mistakes when you actually sit and watch the movie. The big thing that this theatre does right are seats my goodness I'm 6 feet tall and wear size 14 shoes the theatre I usually go to is the Markham Cineplex, the old and new theatre I was always uncomfortable because absolutely no leg room and only with the old uncomfortable seats I always tossed and turned whoever designed this theatre used a person like me to figure out what seat to get and the distance between my seat and the seat in front of me. I really want this company to continue with their dream and be a better company than Cineplex and most importantly have multiple theatres showing the same movie because no matter where you sit you always get a good seat and the screen size is just amazing if they made it as big a Cineplex 6 feet tall seems pretty short when you can't see a lot of the screen and it will be better like missed the 12:30 showing another screen will be ready at 1 so you don't wait over 3 hours but more like 30 minutes. Oh and the most important thing I don't feel worried about an angry parent is yelling at me because I'm definitely not blocking anyone. Finally, $10 tickets can't...
Read moreImagine Cinemas at Promenade Mall is a cozy, comfortable theatre that offers a solid movie-going experience without the chaos of larger, busier chains. Located conveniently inside the mall near Bathurst and Centre, it’s a great option for locals who want to catch a film in a quieter setting.
The seats are spacious and recline slightly, making for a more comfortable viewing experience. The theatres themselves are generally clean and well-maintained, though they don’t have the ultra-modern luxury of some newer locations. Sound and picture quality are solid – nothing high-end like IMAX or Dolby Atmos, but definitely good enough for casual movie nights.
One of the biggest perks is the affordability. Ticket prices are often cheaper than big-name competitors, and Tuesday deals are especially great for budget-conscious moviegoers. Concession prices are standard, though the variety could be better.
Staff are friendly and efficient, and because it’s not usually overcrowded, lines move quickly and the environment feels more relaxed. The mall location is also convenient, with ample parking and food options nearby for a...
Read moreImagine has done a wonderful job since taking over Rainbow Cinemas. They overhauled the cinemas, including the changing the old chairs to better than most home Lazy' Boy recliners. Wide, leather electric recliners. A business that actually reduced seating - moved away from the "packem'in" business model for the comfort and customer service business model. I waited months for admissision prices to rise to compensate for the lower revenue, due the less seats and increased capital cost. Yet it hasn't happened for well over a year maybe two years. Imagine show all the new films. They dont have as many movie options as a Cineplex Silvercity. However, what they do, they do well. Show the movies you want to see in far more comfort than you can "imagine", at an admission rate far less than the Silvercity. ALWAYS my first choice. If they had the larger number of theatres, showing the same movie at different time slots there would absolutely be no reason to see a movie anywhere else. Oh yeah and the confectionary is also less money. Thank you Imagine, keep up the...
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