I just experienced a clear case of racism here. I left my liquor on the counter, had my wallet ready to show my ID, and was simply on my phone trying to open the Air Canada app to collect my Aeroplan points. All of this took less than a minute, yet the employee abruptly told me to move my belongings away before I could even finish. She sighed, ignored me, and then started chatting and laughing with the white elderly man standing right behind me.
To the short, blonde woman with glasses — thank you for making it clear that I’ll never spend my money here again to experience...
Read moreRecently made a purchase and forgot one item. Upon trying to renter the store I was told no and made to wait. The manager then made comments at us ‘ you should’ve gotten it while you were in there! I’m full of smart answers like that. They don’t stop.’ This man should not be in any service position , let alone management and if he represented my company in any way I would terminate his employment. He was a male supervisor with dark hair and stubble and the security guard said she wouldn’t give any names...
Read moreHorrible customer service, 3 employees Liz ,Tula and another person sitting in front of the cashier desk and checking there personal stuff and fotos over store computer and chatting completely ignoring that a person has some issues with her card , 5 min no response even to open another cashier ... Guess what 3 of them customers with tag on there badge of customer relations or representative. NO Sorry, no apologies they just simply ignoring and lounging in your face... Horrible...
Read more