African Foodways Market — Local services in Winnipeg

This store needs to really improve on their way of doing work.

1. they had a box of cassava and most of them was rotten. The cashier opened them infront of customers that wanted to buy I changed my mind about buying the cassava after seeing that. Worse part is everything is final sale so if you don't know something is rotten and you take it home, you can't bring it back for a refund. If health inspector came in and saw that you will not be getting good report. If someone ate that rotten cassava and got sick they can sue you.
2. Cashier was on a call, when asked about a products prize she just walked away without even saying excuse me . They need training on how to interact with customers
3. I went to buy a product their price tag had a lower price when I went to pay I was charged a higher price. I asked them for my money-back they said their system says it is a higher price but they did not change it on the price tag. I bought the product 6 days ago ans the price I has still not been changed. How long does it take you to reflect the price on your system to the one on the products for sale ??
4. on the day I went to buy food they had a big cart by the entrance door ans a customer almost fell . None of the staff noticed it to put it away before someone got hurt. Safety hazard and general rule you should never have the entrance door blocked by anything. I want to support african businesses buy the ones I have been to so far have disappointed me. They need to improve their way of doing their work. Make customers feel happy to come back . That's how you keep them and they will recommend more...

Best Customer Service Experience with FAVOUR!

I recently visited the St. Annes location on Monday (25/Dec/2024) of this business with my wife, and I felt compelled to share our experience with Favour, who is new staff to this business. Over the past four years, I have attended both locations of this shop, and I can confidently say that I have never encountered a staff member as polite and eager to assist as Favour.

While browsing the aisle, Favour approached us with a warm smile and asked, “Is there anything I may help you find?” Her friendly demeanour immediately made us feel welcome. Even after we assured her we were fine, she went above and beyond by letting us know she would be at the front desk and encouraged us to reach out if we needed any assistance. This level of attentiveness and genuine care for customers is truly commendable. Favour’s approach not only enhanced our shopping experience but also set a high standard for customer service in this establishment. Seeing such dedication from a new employee is refreshing, and it certainly makes me look forward...

Owner, please get better cashiers that are friendly and respectful! I was at the store today and the cashier was so rude. Flinging my items and even the POS machine. The aisles are narrow, that's granted but she almost pushed me out of the way without a word of "please, excuse me". A customer had to call out twice before she came to attend to her.

She picked a call for the store and walked away to attend to the customer over the phone, at least be courteous and tell me, "I'll be right back please." Not a word! After the call, she proceeded to hiss and sighed.

There is a sign for no verbal or physical harassment policy towards their staff but nothing to protect customers from rude cashiers.

I've been shopping here for years. I'll walk out once I see this rude cashier again and shop elsewhere. I'll advise...