CAF Argenteuil — Local services in Argenteuil

This is probably the worst public service department in France. None of the staff are ready to help. The first 2 times when I went here, They sent me back without attending to me because I was not able to speak fluent French and when I called my French friend to help me out via phone call they agreed to accept my application since then I have been running around to this place from October 2020 for 3 months. I have provided them with all the necessary documents requested yet they haven't processed my file. Its just sad and because of this experience I decided to leave Argenteuil and move...

It was such a disaster experience in CAF Argenteuil. I went half n hour before so not wait more in queue. I was second in queue and as it opens the gates and allowed me to enter , they said something in french which I didn’t understood. I said I speak English. That’s it, all four people surrounded me and was like bring some french person , then only they will initiate a talk. And I felt they literally forced me to leave immediately and I felt so disrespectful. I have been to so many government officials in France but never ever felt this...

profonde indignation face au traitement inacceptable de mon dossier par la CAF. Une dette injustifiée qui sort de nulle part, doublée par un calcul répété qui majore artificiellement le montant réclamé.

Une baisse de mes droits au APL sans aucune justification claire, suivie d’une suppression brutale de mes prestations.

Un refus inexpliqué de la prime d’activité alors que je remplis toutes les conditions d’éligibilité.

Des réclamations répétées de ma part restées sans réponse, ce qui constitue un manquement à votre obligation d’information et de transparence.

Un accueil déplorable : un agent qui me raccroche au nez et refuse de transmettre mes demandes à la direction.

Le directeur lui même clôture les dossiers sans réponses. Accueil sur place catastrophique, queue et perte de temps alors que ils savent rien. Pareil au téléphone, prise de rdv des semaines avant et le jour J ils appellent pas a l'heure et sont incompetent face a mon dossier. Pathétique.

Ce comportement est indigne d’un service public, et il me cause un préjudice moral et...