The dark haired woman working here is truly a gold star in customer service, she often has long days working alone while having very long lines if people and she doesn't take out her stress on customers and is always very kind and helpful. She personally helped me during rush hair with a very complex case if sending an important document to a country with a very different and difficult address system that doesn't fit the DHL automatic form online that thry need to use to send things from Germany and she researched and made it work and the documents arrived correctly. I'm always grateful for extra care in service like this.
The shop also have pretty nice and fun gift...
Read moreThis place is just awful, they never deliver package to your door. Just drive in trucks with notices, which they put in your post box without even ringing. And on notice it says that they ring (which they never had, I'm working from home so I'm all day here). If you go to pick up the package, they take hours, are very impolite and lie to you that they don't have package (lost it) even tough you got email that you receive.
I try to order everything with other companies if possible at all, but when there is no option I just know I will...
Read moreI was there in February 2021 during the corona pandemic to mail letters from Germany to the US. Although there was a queue of more than 10 people, it moved fast, I had to wait for only 10 minutes. Staff was very friendly and helpful. Very clean and well organized store. They are doing a great job to handle the increased package shipping during...
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