Bad after sale service. Rude staff /owner and exorbitant prices. I have had bad experience with this shop. Two bicycles for sons were bought from here. Sub-standard quality and they charge a bomb for after sale service and part replacement.If small parts they deny service which forces you to invest in new one.. If you are in and around Kagadasapura it is better to travel another 5kms to Decathlon on Whitefield road near VRMall/Phoenix Market City for great collection of Btwin bikes which gives a great guarantee on quality, customer experience and the price. Ofcourse premium prices of Btwin are worth it. For Eg we were negotiating for a 20 inch entry level/basic bike here in Bharath Cycle Shop , the owner doesn't even budge to come down below Rs.3850/-. which would have lasted a year or two.I went to Decathlon and zeroed in for Btwin at Rs.5600/- of great quality(Delayed the Instant gratification and added Rs..1850/-). Please note the quoted price of Rs.3850/- was for basic bike, Bharath cycle would have quoted similar price or more for the quality of Btwin. Decathlon also gives a home delivery at nominal price. Great value avoiding this shop.It is time they realise that we customers have choice. Posting the pictures of Btwins...
Read moreGot my cycle serviced last month...i told I want to get it done in front of me and reached their when he was quite free... As part of full service he opened the bottom..while opening he tightened it to a extent that inner thread got damaged, i can share the pic of the same but review did not have the option...then i was told it's better you replace it else it can impact the frame...which i denied as it was only 1 -2 thread which were damaged....next thing is while cleaning the break pads he cleaned it using iron filer which is not recommended break pads should be cleaned with sand paper, resulting in breaks got worsen...next thing is as part of full service he should have open the wheel and do greasing and checked the bearings which he has not done...so in all looked like to me he was damaging the parts to get upselling of the parts at shop which is very bad approach...so be caution before you go their...don't go just seeing the raitings these could be...
Read moreThe owner is not friendly.. too much attitude. Went there to repair my Rockrider 5.0, I had gear shift problem the owner asked Rs 100 initially. When I asked what are you going to do that you are charging Rs 100.. he told that that he is going to open the derailleur and fix it. When I told there is nothing to open and fix you just need to adjust the setting then he asked for Rs 50. I told OK... then he took my bike inside is shop even though his service point was outside, when I asked why.. he told that we will do this way.. Actually he want to hide what settings he is going to do to fix the problem. With the fear that I will learn the tricks to fix he was asking his guy to get the bike fixed inside. I told him to return the bike and...
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