Apollo Hospitals has a great infrastructure is certainly impressive. The facilities are modern, clean, and well-maintained, which is reassuring when you’re seeking medical care. Everything seems to be in place for a smooth and comfortable experience, from well-equipped treatment areas to patient rooms that feel more like a hotel room than a hospital.
But, there’s one issue that really stood out to me: the parking charges. They charge 30 rupees for a bike, and even more for a car, which honestly feels frustrating. When you come to a hospital, you’re often in a vulnerable situation, whether it’s for your own health or that of a loved one. Having to pay extra just to park your vehicle seems like an added financial burden, especially when people are already dealing with stress, trauma, or uncertainty. It’s a small fee, but it feels a bit like taking advantage of people in a difficult time.
Another thing I found a bit strange was the presence of places like Café Coffee Day within the hospital. While I get that it’s nice to have a place to grab a coffee or a snack, it also feels like a hospital is becoming more of a business than a place of healing. The food options are on the pricier side, and I couldn’t help but wonder if the hospital’s priorities are shifting more toward making money than providing affordable, compassionate care.
That said, the medical care itself is top-notch. The doctors and staff are skilled and knowledgeable, and you can tell that they are committed to providing the best care possible. But when you’re paying for treatment, parking fees, food, and everything else, it starts to feel like you’re being charged for every little thing. It makes you wonder if hospitals are starting to operate more like businesses rather than places where people go to heal.
If you’re looking for somewhere that provides top-tier medical care and don’t mind paying extra for the convenience, then this place is for you. But if you’re seeking a hospital experience that feels more about healing and less about profits, you might want to...
Read moreI have taken the appointment to see colorectal surgeon Dr. Kishore alapati in Apollo jubilee hills on a Saturday. I have booked my flight tickets after confirmation of appointment. Unfortunately the doctor had cancelled the appointment and because of short vacation and prior plans, Apollo offered me an appointment with the head of the department, dr. Varughese. After looking and comparing the number of years of experience of both doctors, I went ahead to book the appointment. The appointment was cancelled again by Apollo. After I explained my situation and the need for appointment on Saturday itself, they said the Dr. Varughese is tentatively available again.
Dr. Varughese mathai is the worst doctor. He does not have empathy, and he is not fit to be a doctor. While I talked about my medical history, he started writing a few things on the sheet. He did not ask a single question or bother to look at the previous reports. The only question he asked us when was my last surgery and whether MRI was done at the time.
His responses to my questions are at the best 3 words. I'm not sure whether he was having a bad day or it is his nature, but his responses and not talking or interacting with patient at all were disappointing. The OP charge is Rs. 1200, and the doctor hardly spent 6 minutes with me. He did not suggest alternatives, discuss the complications, or the risks associated with the surgery. He is by far the worst doctor I have ever seen in my life.
Before I went into the doctor's office, there was a video playing in the waiting area tv, where the chairman Prathap reddy garu was talking about the personalized care, quality of life vs. quantity, empathy etc.,
It is a sharp contrast to what the advertisement and marketing says to the actual experience. You are minting and milking money with the name/brand. There are far better doctors in India.
My bottom line is "All that glitters...
Read moreI need to speak out about what I witnessed at Apollo Hospital, Hyderabad a shocking pattern of exploitation targeting international patients, especially from Somalia and other African countries.
I personally accompanied an international patient to Apollo Hospital. We went through the International Department, paid ₹200 for registration, and were referred to a doctor. What followed was nothing short of a scam hidden behind hospital walls.
At Apollo, normal consultation fees for Indian patients are between ₹800 and ₹1,500. But the moment they realize the patient is international especially Somali the price doubles or triples. For example: Orthopedic consultation: ₹2,500 Neurology consultation: ₹2,500 Cancer department: ₹3,500
Even more disturbing, surgeries that cost around ₹3 lakh for Indian patients are quoted at ₹6 lakh or more for Somali patients. The question is: Why? Are they using diamond tools for foreigners and silver ones for Indians?
This isn’t just overcharging it’s discrimination and exploitation. Many of these patients come to Hyderabad with hope, often after their families sell land or gather their entire savings for treatment. Instead of compassion, they’re met with greed.
What’s happening in Apollo’s International Department is not just unethical it’s cruel. These patients are targeted precisely because many don’t speak the local language, or they trust too easily. It’s a systematic way of taking advantage of vulnerable people in need of care.
So I’m asking openly: Is Apollo Hospital’s administration aware of this? Or are they part of the scheme? Because this level of exploitation cannot happen without internal cooperation.
Sickness has no nationality. No hospital claiming to uphold care for all should be profiting from discrimination. Apollo Hyderabad needs to be held accountable immediately.
Enough is enough.
A concerned witness speaking for...
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