One star for the awesome place, rest everything is super low standard.
Don’t take ur client here, you will lose ur business.
I am taking time to write this review only because the view from this place is awesome and if they fix the below issues this would be one of the top roof top location of chennai.
What to fix, easy: Fire restaurant manager/s useless guy, doesn’t care a thing. Doesn’t deserve to lead the team, he himself lack motivation to care for customer and with that much staff you should do awesome job but u r unable just because he is not managing it correctly. Get paper and pen for your guys to take order, how many times I have repeat my order and still they don’t bring it. Every time someone new will come and take the order and forget to feed it to system and inform bar or kitchen. Assign one service person per table, everyone attend to every table is causing super delays and confusion. Inform staff on current stock, when we came we asked for beer pitcher and he said no stock and recommend pint and we went for it, 20 mins later one other guy servers pitcher on next table, is this a joke to u guys? This is insult and discrimination based who you are? Even the manager doesn’t know what is served. Food need to be improved, good not gr8. U r running a charity just because ur ppl doesn’t know what was served, they missed items as part of invoice and I have to tell them to add it as part of invoice :-)
Me and my German partner was thinking of making your hotel as our partner for next team events & to use for guest stay, when I asked the manager, zero interest was shown to even have conversations on the business opportunities :-) we came with lot of plans for this place and left with thought on mind to never come again.
If I am you, will deploy young motivated guys and will fix their salary based on sale volume. 6 ppl we came and paid 12k just because zero upsell from your team, not even once they asked can I serve you one more drink or can I get you main course, I am sure in other places they would have constantly refilled our drinks and food to...
Read moreupdate: Birthday cake was COMPLIMENTARY, I did not pay for it.
I am so happy that I picked this to take my family to, we just wanted to experience the roof top experience. Very laid back, chill atmosphere, seems it is open even on day time, the food wud taste better in-between dips in pool but I guess it is only open for the hotels guest.
We went there to enjoy the birthday, Live music on the venue only made it better. And oh yeah we ordered cake and requested the band to sing Happy Birthday 😅 they happily obliged, ---we paid for the cake (~500 w/ taxes), thought I should mention it since most hotels serve b'day cake as complimentary, I didn't mind paying, I always wanted to pay, pastry chef should not be taken for granted---
We ordered mocktails, and Italian food, it was good, priced on par with any other 5 star hotel. Bruschetta and Ravioli was phenomenal, especially Ravioli this was the best I tasted, it was fresh not frozen don't remember tasting such even in Italy, the stuffing was smoked spinach and it was prepared to perfection, garnished with black & green olives, cherry tomatoes and fenugreek leaves (host misquoted it as sprouts and I'm pretty sure sprouts do not have that sublet minty spicy bite to it...) Bread of bruschetta was soft, lightly toasted and loaded with cream cheese & tomato with sprinkle of oregano. I have to mention server did not bother to explain the dish... Maybe they thought we'll not understand, given we were not dressed to occasion, we went on an impulse, enjoyed it anyway.
I ordered fries for my kids, they didn't like it much. My son ordered butter naan and paneer butter masala, he was least bothered if it was on menu 😌 and Panner butter masala was priced 850, and it is not worth it. I do understand, it is priced in such manner as a gateway mechanism but one wud expect better service.
I'd have taken out a point in rating if not for the view and vibe, from a single spot can relish on night sky of Guindy, Mambalam, Velachery and so on, I can only imagine how it will be on Deepavali. We got to experience...
Read morePossibly the best romantic spot to have a peaceful, quiet and absolutely delightful dinner. This lounge bar and restaurant is on the top floor of The Ramada Plaza Hotel, Guindy and its an absolute gem which most people are sleeping on! First off I gotta talk about how amazing the ambience is! There is a poolside view and lounge overlooking the city for a good time with friends. Bringing a girl/boy? There are separate Cabanas for your discretion and a romantic dinner! Next up, where do I start with the food! It was just about perfect! From the spice levels, to the freshness of the ingredients the cooking level. The Crispy Prawn Pappiot and the Pulled Chicken Wings were to die for! The Chicken Biriyani deserves a special mention! It was soo balanced! And the icing on the cake was that if you are a Zomato Pro Member, you get a flat 20% off on your bill! Will definitely visit this...
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