MEGA Don Quijote Nagano — Local services in Nagano

This outlet has fresh food (meat, vegetables, fruit etc) and a wide range of snacks. All the items are on one floor which makes it easier to browse. I purchased souvenirs meant to bring out of Japan (tax free). There was an item in a glass jar left behind in the store (probably because the staff intended to wrap it in bubble wrap before putting it in the tax free sealed bag) and I did not realise it until I had left Japan and arrived in my home country. To my surprise, I received an international phone call from the Mega Don Quijote outlet informing me the item had been left behind and the staff trying their best to make amends accordingly. This is excellent customer service and will definitely recommend this particular...

It's a really good place to shop in, it has almost everything you need in there. However, the cashiering staff was rude. Asked politely in English if there was a duty-free counter, she did not understand and showed a whole face of nonchalant continuing to speak in Japanese without even trying to communicate. Body language was showing full of despise of those who could not speak local language. That makes the worse experience and impression of how Japanese was really polite, patient, and...

Our favorite Japanese discount store! They have a selection of almost everything you would want to buy to take back home. Souvenirs, small electronics, cosmetics, snacks, liquors. You name it, they have it at discount. Don't expect specialty or niche items though. This is where normal people shop for their everyday needs. Still, it's worth a visit, and they have tax free shopping that saves you an extra seven percent. Just be sure and bring...