Booking experience: October 22, 2024 and October 28, 2024 - KIX Airport to Kyoto hotel and return We chose Ken’s Osaka Taxi because coming off a long international flight in the early evening, we wanted efficient transport from Osaka airport to our Kyoto hotel. We did have luggage and wanted to navigate the airport as easily as possible, meet our driver and be-on-our-way directly to our Kyoto hotel. It was a great decision to choose Ken’s Osaka Taxi, a private transfer service, for both our airport pickup and our airport return from Kyoto hotel. We will do it again in a heartbeat on our next visit to Osaka and Kyoto.
After reading the website, I communicated with Ken via WhatsApp several weeks before our arrival. He was quick to respond in English answering my questions and confirming availability. I completed the reservation request on the website and promptly received a formal reservation confirmation with all the details, including details of our driver’s name and where to meet him. When we arrived, I sent a What’s App to Ken that our flight had arrived early; I did this before I saw a message from Ken; there was a switch in the driver. Seamlessly, we arrived at the meetup point; after a wait of roughly five minutes (remember we were early), the driver took our bags to our car and we were on our way. Simple. The driver spoke limited English, but this was not an issue; he had all the details from Ken. The driver unloaded our luggage from the car and brought the bags into the hotel lobby.
The return trip from Kyoto to Osaka KIX airport in the early evening was equally smooth. Even with our second hotel location on a narrow street difficult for cars to navigate, it was handled by the driver’s excellent skills.
For the peace of mind of knowing that they will do airport and hotel pick up and deliver as scheduled, that there is English customer support, for their carefree, airport transfer service, Ken’s Osaka Taxi gets a gold star. The rate is reasonable considering the...
Read moreExceptional Late-Night Transfer from Universal Japan to Kyoto with Kens Taxis! As a large party of seven from Northern Ireland, complete with a substantial amount of luggage, finding reliable and comfortable late-night transport from Universal Japan to Kyoto was a top priority. Kens Taxis not only met but exceeded our expectations in every way! Communication from Kens Taxis was absolutely fantastic. From our initial inquiry to the moment we were dropped off in Kyoto, every detail was clearly communicated, which was incredibly reassuring for a late-night journey with a big group in an unfamiliar country. They arrived early which meant we could leave before our scheduled pick up time.
The price was also highly comparable to other services we looked into, offering great value for accommodating such a large group and all our bags. What truly set Kens Taxis apart was the "white glove" treatment. The vehicle was spacious enough to comfortably fit all seven of us and our ample luggage, which was a huge relief. The driver was exceptionally professional, courteous, and went above and beyond to ensure our comfort throughout the entire trip. It was a seamless, stress-free, and luxurious transfer after a long day at the park. If you're a large group, especially with a lot of luggage, and are looking for reliable, comfortable, and excellently communicated transportation, particularly for a late-night journey in Osaka Japan, I would highly, highly recommend Kens Taxis. They truly delivered a...
Read moreThis is an overdue review. We booked Ken's Osaka taxi service on April 4 for our hotel transfer from Zentis Osaka to Kansai International Airport (KIX) airport . The communication through WhatsApp was great from inquiry to the days before the pick up. Ken gave us the best option for the transportation based on the number of passengers + luggage's. I'm so glad we went with the bigger van since we came back with more luggage's due to shopping. Our driver was ON TIME arriving on the stated time on our pick up instruction. He was professionally dressed and carefully arranged our luggage's at the van trunk. He made sure we are all comfortable before our 1 hour drive to the airport. Then transportation itself is very clean and comfortable that my sister fell asleep as soon as we drove out of the hotel parking. Upon arrival to the airport, our driver verified our airline for the drop off and he carefully unloaded our luggage's. Such a great experience! So different from the feeling of being rushed here in the US. Our picked up time was 12: 30pm and Mr. Horie was there on the said arrival time . Because of this service (and not having worry about taking the train to the airport) , we were still able to go to Osaka castle in the morning. Thanks Ken for the smooth hotel to airport transfer! It helped not to feel rushed and stressed out to go the airport with all...
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