FamilyMart Shimonoseki Arcaport — Local services in Shimonoseki

The middle-aged Japanese man was disrespectful. If I could give no stars I would. I came to the store with my 3 years old daughter and bought two packs of bread. After payment, we wanted to sit there, finish my light bread because I was kind of hungry and it was raining outside. Some guys already sat there. There was still a large space in the middle, so I came close to the staff and asking “Excuse me” (すみません), he immediately shouted NO NO NO at me. There were plenty of chairs near him and I didn’t even finish my request. Then, we got back to the table, I told my child that we’ll finish our bread real quick while standing, then the guy next to us gave seat for my child. 5 years living here, this is the worst customer service I have ever experienced in Japan. I am foreigner doesn’t mean I don’t understand Japanese and Japanese manners. Perhaps you had a bad day at work, doesn’t mean you could yell or talk loudly at a customer. Your rude behavior and bad attitudes towards customers were...

We are here for tourism, why are we treated like this? We come to your store to consume and your employees scold us. What kind of company is this? How do you train these employees? When we bought water and went to check out, we wanted to add another bottle of water and pay for it. Your employees scolded us with foul language. How do you teach your employees? ! After paying, we stood at the door waiting for people, and they chased us away. Is this your service quality? Your employees even wanted to fight with us. What kind of behavior is this? Can I call the police? I am threatened! ! I need you to give me an answer? The time was 12:50pm, and it was a...

Big FamilyMart. They have a convenient place for you to go eat and some water heaters if you want to get you instant ramen fix then and there. They, of course, accept card and tap-to-pay. They're decently staffed during actual living hours so you're always getting in and out at and...