ZARA — Local services in Tokyo

Lalaport Toyosu being more child-friendly compared to most malls, I decided to visit the Zara here. The changing room service was unexpectedly unprofessional. After trying on some clothes, I left the room in a hurry as the baby started to cry. I returned the clothes that were not fitting but may have left some hangers behind. The man insisted that I go all the way back to the room to get the hangers FOR HIM. My stroller was bigger than the local ones so it was a hassle. Uniqlo would never have asked you to do this, not especially when you have a young child with you. In fact, Uniqlo staff would have assisted you more knowing you have a baby in tow. After reading the rest of the reviews, it seems normal that the service here has...

A total waste of time and money to come here. They list the item on the website as available. So you spend one hour coming here. And then they collect all the staff around you just to explain you that the item is not available. It takes around 20 minutes for them just to explain that. Circus. Okay, not available. This item is listed as available at another store, so I asked them to call the store and make sure I'm not wasting my time (and money) again. They said: no, we cannot do that. You cannot contact another store to check the stock? Seriously? What a...

There is little assortment of goods, and the waiting on customers of the salesclerk is not so good, too. It is not careful waiting on customers. Because assortment of goods is not good, I want to go to...